Institutional Analysis Campus Manager (Data Analysis Leader)
Indiana University

Job Info

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Department

UITS ANALYSIS & INST'L EFFECTI (UA-INAI-IUSBA)

Department Information

At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Institutional Analytics is the trusted source for institutional data and analyses that empowers organizational success and informs decisions. The Institutional Analytics division in the Office of the Vice President for Information Technology is a comprehensive unit that services all 7 campuses and 2 academic centers in the areas of institutional research, assessment, decision support, and data analytics. Our mission is to serve Indiana University, its campuses, and its constituents by providing leadership for the development, use, and management of institutional data resources.

Job Summary

Indiana University (IU) South Bend Campus Manager of Institutional Effectiveness is a leadership position that will investigate and formulate research questions, develop metrics, develop and maintain a robust data and reporting infrastructure, conduct analyses, produce data reports to support campus strategic priorities as well as proactively managing campus-wide data and research requests and needs. Work will involve a high level of confidentiality especially in the context of student and personnel records.

Department Specific Responsibilities

• Leads institutional analysis and research for the campus.
• Understands campus priorities, formulates research questions, develop metrics, identify and develop the appropriate data sources, completes high-level analysis, disseminates results, and helps stakeholders utilize data for decision making.
• Develops policy recommendations for institutional effectiveness initiatives through data-driven decision making (including but not limited to campus performance measures). Evaluates and analyzes institutional and other data in order to develop metrics of effectiveness in campus units, assess and evaluate projects to ensure that campus units are delivering services effectively and efficiently.
• Takes initiative and lead in completing special projects related to campus strategic initiatives or goals.
• Conducts advanced analyses. Creates and publishes research briefs, data dashboards, and reports. Utilizes visually intuitive and interactive tools. Leads in developing data reports to support decision making campus wide. Data may come from a variety of sources including internal databases, the institution's enterprise resource systems, government agencies, higher education consortia, national databases, and peer and aspirant institutions. Critically reviews and helps update IU system level data dashboards to reflect campus needs and streamline access.
• Assists with the completion and dissemination of analyses relevant to the assessment of the strategic plan.
• Assists with wide range of assessment efforts including in curriculum development and student learning outcomes, and co-curricular activities.
• Provides training and data tools that allow decision makers to leverage institutional data.
• Makes formal presentations to campus community by translating statistical reports and complex data to the understanding of the intended audience.
• Collaborates with other data providers on campus and within the university and coordinate campus data reporting with respect to IU system requirements and external entities, includingc the Indiana Department of Education, national organizations, and accrediting agencies.
• Supports assessment and accreditation for Higher Learning Commission and program review processes. Maintains ongoing relationships with the AQIP and the Higher Learning Commission and oversee the process of reaffirmation of accreditation, development of major recertification reports, and develop and maintain an infrastructure to anticipate problems and their solutions.
• Attends and participates in relevant committee and campus meetings to provide expertise but also understand campus culture and climate.
• Manages the office including budget and personnel.
• Collaborates with the Indiana University Institutional Effectiveness Director and other campus managers.
• Focuses on directing, planning, coordinating, and instituting the assessment, evaluation and improvement processes at IU South Bend.
• Helps develop campus and unit strategic plans and their evaluation.
• Assembles studies within the Institutional Research paradigm for strategic planning needs of the campus and provides overall support and analysis of the data needs of the campus.
• Assesses and uses metric development are essential to support campus priorities and accreditation and other reports. Reports will include oral presentations, written reports to internal and external constituencies, Higher Learning Commission, and other educational coordinating bodies.
• Serves as the key point of contact for institutional analytics, institutional research, and decision support services at South Bend. Campus stakeholders include senior leadership, deans, department/area chairs, directors, faculty, and students.
• Develops partnerships and collaborates with campus leadership to develop and maintain data literacy programming and broaden the accessibility of critical information used for campus strategic planning and evaluation.
• Serves as a campus advocate to the IU system-level developers who are building resources that assist all campuses. This position participates in setting priorities and optimizing IU system-level reports to meet the needs of the campus.
• Other tasks as assigned.

General Responsibilities

• Provides highest level of operational leadership and coordination of assigned staff members to define data analysis methodologies and standards; provides direction and guidance on high priority data analysis projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase data analysis initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of data analysis resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale data analysis projects with a wide audiences in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up-to-date on new industry data analysis standards, best practices, and emerging technology; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other data analysis leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to data analysis.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in computer science, information science, or related field)

Preferred

• Master's degree (preferably in computer science, information science, statistics, data science, social science, education science, higher education administration, or related field)
• Coursework in statistics or demonstration of quantitative aptitude or training
• Coursework in research design and analysis, assessment and program evaluation techniques, technical report writing and survey methods

WORK EXPERIENCE

Required

• 4 years of data analysis, reporting, or related experience
• 1 years of management experience

Preferred

• 3 years of experience in higher education including managerial experience
• Experience with formulating research questions and conducting research analysis

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Demonstrates excellent judgment and decision making skills
• Effective conflict management skills
• Builds and manages effective teams

Preferred

• Willingness to collaborate and take the initiative. Experience with evaluating initiatives to assess effectiveness
• Demonstrates critical thinking and research skills. Advanced research methodology, including qualitative and quantitative techniques
• Knowledge of and experience with research design, strategic planning, statistical techniques, and assessment
• Commitment to reliable data and analyses. Demonstrated experience with database and statistical tools such as SQL, SAS, SPSS, R, or Stata and/or other database/statistical software and information retrieval methods
• Exceptional technical skills; experience with report, presentation, and visualization tools such as Tableau, Excel, and PowerPoint
• Experience with higher education data systems
• Ability to interact and communicate effectively with a wide variety of individuals and have a commitment to working with people of diverse backgrounds
• Demonstrated experience with explaining complex data and analyses in understandable ways to the intended audience. Experience communicating report findings to non-technical audiences
• Demonstrates ability to accept and incorporate constructive feedback
• Commitment to following FERPA requirements and safeguarding sensitive data

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

South Bend, Indiana

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Information Technology

Job Family: Data Analysis & Engineering

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234

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