Inside Sales Specialist
Badger Meter

Nashville, Tennessee

Posted in Utilities


This job has expired.

Job Info


Why Badger Meter?
Are you looking to join a dynamic team where you have the autonomy and challenge that lets you learn and grow your career? Are you energized when you know that your contributions matter and make a difference in business success? If yes, then Badger Meter may be a great place for you!
For more than 115 years, Badger Meter has provided strong, stable financial growth, in turn providing employees with the opportunity to build long, successful careers. As a leading manufacturer of flow measurement technology, Badger Meter offers many opportunities to measure what matters in protecting the world's water and other precious resources. Our company is large enough to continually drive market innovation, all while we maintain a collaborative and flexible working atmosphere.
What You Will Contribute:

Job Overview:

The Inside Sales Specialist will support customers and internal stakeholders by providing any or a combination of the following services: researching and responding to customer inquiries either in person, by telephone, e-mail, fax, or other correspondence.


Sales Responsibilities

  • Provide pricing on products over the phone, negotiate pricing with customers within account manager's threshold.
  • Discuss and educate customers on BEACON (Cellular, fixed, mobile solutions, etc.) with prospective and new customers. Move them to quoting stage prior to involving account manager.
  • Understand functionality and selling points of ALL products offered.
  • Keep record of annual blanket POs, follow up with customers and help them utilize entire budgets for their fiscal year.
  • Monitor expiring quotes and work with account managers to ensure adequate price increases within account threshold.
  • Achieve and maintain a deep technical understanding of the product line, its capabilities, and its applicability into different customer applications.

Distribution Sales Responsibilities
  • Knowledge of distribution operations, utilizing branch inventory to quickly deliver product to customers.
  • Work with branch manager to help maintain accurate minimum balance levels for inventory in distribution warehouses.
  • Communicates with branch managers when customer's specifications change or projects end so we do not have excess inventory in warehouses for these changes.
  • Work with other distribution branches to sell returned product within their territory when specifications allow.
  • Navigate on hand inventory report to sell inventory that can often get "lost" in the system if not managed and monitored properly.
  • Make decisions quickly to resolve issues that arise with both our customer and Badger Meter's best interest in mind.
  • Understand warehouse process and help pack and ship orders for end of month/quarter if needed.
  • Provide feedback to branch manager on issues and opportunities to reduce redundancy and improve accuracy internally and externally.
Customer Inquiries & Account Maintenance
  • Cradle to grave approach in taking ownership of all customer inquiries.
  • Main point of contact for customers, account managers & field support specialists.
  • Take incoming calls from customers on issues within the accounts and provide quick solutions.
  • Maintain knowledge of account specification within territory and customer base.
  • Provide customer service with account specification within the territory to help expedite quotes/orders for customers accurately.
  • Review and assist in updating bids to ensure correct account maintenance is listed in Salesforce.
  • Work with account managers, regional managers & PMO team on special projects and strategic accounts.
  • Review bids, quotes and orders to ensure accurate processing to minimize errors.
  • Process orders, quotes, etc. as needed.


Qualifications

  • High School Degree required, Bachelor Degree in Business, Communication or Psychology preferred
  • 3+ years of related experience
  • Expertise in Microsoft Office Software
  • Salesforce (CRM) experience preferred
  • Demonstrates a sense of urgency about getting work completed on time and accurately
  • Takes ownership of inquiries from start to finish
  • Strong verbal and written communication skills
  • Drives to provide best in class customer service to both internal and external customers
  • Direct or indirect sales experience preferred
  • Manufacturing or distribution knowledge and experience preferred


Badger Meter is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm



This job has expired.

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