Position Summary
An Inside Sales Representative is responsible for fielding and appropriately responding to prospects service requests in a call center environment. This position quantifies sales requests for subscription residential, commercial service, or temporary roll off, portable toilet services, and other Modern Services; either handling directly or passing on to Sales Representatives or Account Managers when appropriate.
The Inside Sales Representative also responds same day to controllable and uncontrollable customer cancellation requests assigned to the Inside Sales Department. Through the development and implementation of sound retention strategies and the use of effective negotiation skills, the Inside Sales Representative minimizes the impact of cancellation requests and works to secure updated contract agreements from customers.
Essential Responsibilities
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