Job Description
This position is a Full-time (40 hours per week), Temporary position extendingfor 3 months with a full benefits package available.
PURPOSE OF THIS POSITION
The entry level Infrastructure Intern is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics.
JOB DUTIES/RESPONSIBILITIES
Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities
Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.
Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc.
Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups
Duty 5: Utilizes change management process for all system changes
Duty 6: Communicate to management on status of problems and recommend improvements to systems
Duty 7: Document, maintain, upgrade or replace hardware and software systems
Duty 8: Maintain assets in asset management applications.
Duty 9: Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals.
Duty 10: Manage pc images, patches, and application rollouts
Duty 11: Participate in performing and leading technology build, test, and deployment activities.
REQUIRED QUALIFICATIONS
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