INFRASTRUCTURE ANALYST LEVEL 3
Veolia North America

Job Info

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Company Description

Veolia group aims to be the benchmark company for ecological transformation. With nearly 179,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2020, the Veolia group supplied 95 million people with drinking water and 62 million people with wastewater service, produced nearly 43 million megawatt hours of energy and treated 47 million metric tons of waste. Veolia Environment (listed on Paris Euronext: VIE) recorded consolidated revenue of €26.010 billion in 2020. https://www.veolia.com/en

Job Description

The Infrastructure Analyst Level 3 is a position within the IS&T group accountable for being in charge of infrastructure pillar working with cloud, telecom, security, projects and also escalated user issue / help requests to ensure continuity of computer and network system services for computer users by providing the technical expertise, assistance or project coordination.

This position will also be in charge of IS&T local governance such as contracts & license lifecycle, assets, etc.

• Manage cloud services as AWS, Google Workspace, etc
• Manage telecom services as switches, wireless controller, access points, etc.
• Manage Infra pillar projects coming from HQ, Regional and Local ones.
• Manage and troubleshoot servers, storages, etc.
• Clear and assertive communication with BUs about all infra themes that impact End-User.
• Work with Cyber Security pillar managing accounts, profiles, applications, softwares, security, backups, inventory, data protection, privacy.
• Be in charge of awareness campaigns for VWT NA offices regarding Infrastructure & Cloud related activities.
• Manage complex IT support requests via Service Desk system
• Escalate advanced cases to VWT HQ
• Assure continuity of the computer and network system for all system users
• Research software products and applicability to organizational environment
• Manage and troubleshoot selected software and hardware products both locally and remotely
• Manage, and troubleshoot telephone system
• Troubleshoot hardware as necessary and work closely with service vendors to ensure continuity of service.
• Keep updated the asset inventory, contract & license management, changes, etc.
• Manage services from IS&T providers.
• Recommend changes in software and hardware to improve system and network capabilities.
• Perform system testings and updates
• Maintain service records
• Maintain IT documentation
• Work together with the Service Desk manager in the acquisition of information systems, carrying out the corresponding functional analysis of design, implementation, training, evaluation and maintenance of IT systems (hardware and software).
• Performs other duties as assigned

Qualifications

• Bachelor's degree in computer science, electrical engineering or equivalent experience if missing a degree
• Mandatory advanced English language proficiency
• French language a plus, not required.

SKILLS, KNOWLEDGE and EXPERIENCE

• 8 + years of related work experience
• Must be proficient in Cloud Services, Telecom Services (Switches, Controllers, Access point, etc), VoIP,Google, MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP/IP networking knowledge
• Project Management to handle IS&T Infrastructure and Cloud projects working with all teams.
• CCNA Certification or similar ones to manage all switches, wireless controllers, access points, etc for LATAM offices.
• Cloud Certifications.
• Server & Network Administration

Additional Information

Veolia offers a competitive compensation and benefits package, along with a dynamic work environment. We offer challenging projects and training to ensure your success.

Veolia is a dynamic and rewarding place to work - our management team values and recognizes the unique talents and potential of all employees. In addition, we offer our employees excellent rewards and a dynamic, professional work environment. We also provide a comprehensive benefit package to our employees, including medical, dental, and vision insurance, life insurance, disability insurance, employer-matched 401(k) retirement plan, tuition reimbursement plan, paid time off for vacation, sick and personal leave, and much more!

Please apply online and email resume to brandon.wallace1@veolia.com. VWT offers you a competitive compensation and benefits package, along with a dynamic work environment. We also offer a hybrid flexible schedule after training. We offer challenging projects and training to ensure you success. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

EOE/ M/F/Disability/Veteran

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

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