Housekeeping Supervisor
Marriott Vacations Worldwide

Job Info

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Job Description

Currently offering $1,000 SIGN ON BONUS! $500 paid at 30 days and $500 paid at 90 days of employment

JOB SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  
• Welcome and acknowledge all guests according to company standards; anticipate and address guests- service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  
• Speak with others using clear and professional language.
  
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
  
• Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
  
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  
• Perform other reasonable job duties as requested by Supervisors.
  
• Attention to customer service with a professional and pleasant personality.
  
• Available to work a flexible schedule including evenings, weekends, and holidays.
  

Hyatt Residence Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

This job has expired.