House Calls Associate (Part-time)
Conviva

Job Info

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Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

The Conviva House Calls Program seeks to bridge the gap between patients and their Primary Care Physicians. This part time visiting associate plays an integral part in this process by serving as the liaison for House Calls visits.

Responsibilities

The successful team member will work in different work settings including patient homes. We are looking for a Student currently participating in a college degree program for Social Services.

• Comfortable working in different environments
• Adapts to change
• Ability to communicate effectively/professionally with individuals at all levels of the organization
• Ability to work independently under general instructions and with a team
• Excellent communication, customer service and telephone skills.
• Strong organizational skills and ability to multi-task effectively.
• Detail oriented and able to work efficiently in a stressful environment.
• Ability to effectively relate with medical staff, peers, managers, patients and other associates.
• Able to respect and maintain patient confidentiality at all times.
• Must be able to follow policies and procedures and work flexible schedule and location.

Job duties

• Call patients in anticipation of the home visit.
• Collects Personal Protective Equipment from base center.
• Ensure that phone and iPad are in working order.
• Drive to and from patients' homes for visits in a timely manner.
• Setup the iPad and tripod to facilitate the visit between the patient and Primary Care Physician.
• Take note of the following:
  • Condition of the patient
  • Condition of the patient's surroundings
  • Determine if the patient has access to food
• Report findings to Supervisor.
• Submit mileage in a timely manner.
• Submit to COVID-19 testing biweekly if not vaccinated for COVID-19.
• Other duties as assigned

Required Qualifications

• CPR certification (BLS)
• Fully bi-lingual (English, Spanish or Creole)
• Excellent time management skills
• Able to manage technology well
• Valid driver license and dependable transportation necessary

Preferred Qualifications

• High School Diploma
• Microsoft Access proficiency

Additional Information

Part-time hours: Tuesday, Wednesday and Thursday's from 8am - 5pm

Scheduled Weekly Hours

40

https://humana.wd5.myworkdayjobs.com/Conviva_External_Career_Site/job/Miami-FL/House-Calls-Associate-Part-time-_R-256103/apply

If you are an existing CenterWell or Humana associate, please apply through go/associatecareers using a Chrome or Edge browser.

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