Help Desk I
GDH

Schaumburg, Illinois

Posted in IT


This job has expired.

Job Info


.bd_title { font-weight: bold; }


GDH Consulting has partnered with an Enterprise Group inOKC adding to their helpdesk team.  Thisis an amazing opportunity to work with one of OKC's top employers. 

 

As a help desk technician you will:

·       Support 20k+ employees/contractors

·       Support includes managing and mitigatingtechnical issues via incoming calls, chats, and electronic requests

·       Supporting windows OS issues, connectivity,troubleshooting, password resets, request fulfillment

·       Average calls are roughly 10 mins, more complexcalls triaged to escalation support team

·       Efficiency, analytics, customer service arerequired skills for this role

·       Service Now experience a plus * At least 1 yearin technical support role a plus

·       Someone with experience in contact centerpreferred

·       Certifications are a plus (support, IT, Google,A+, Network+, etc.)

 



This job has expired.

More IT jobs


symplr
Albany, New York
$70,000.00 - $85,000.00 per year
Posted 14 minutes ago

symplr
Lincoln, Nebraska
$70,000.00 - $85,000.00 per year
Posted 14 minutes ago

symplr
Concord, New Hampshire
$70,000.00 - $85,000.00 per year
Posted 14 minutes ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.