Head of Sales Excellence
ITG Brands

Job Info

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Head of Sales Excellence

Location

North Carolina

Role Type

Permanent

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WHO WE ARE

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

Job Summary:

Reporting to the EVP Sales, the VP Sales Excellence leads the Sales Excellence (SE) program in the Americas Region, collaborating closely with the global Sales Excellence Network to establish the Imperial Way of Sales Excellence. Key focus areas include Retail Excellence, Key Account Excellence, Value Creation, and Performance Based Culture. Responsibilities involve developing and implementing a multi-year sales excellence strategy aligned with the commercial strategy, fostering a shared sales culture, enhancing sales competencies, and deploying advanced tools and technology. The role requires collaboration with regional SE leads and driving change within the Sales Excellence workstreams to contribute to the company's sustainable commercial success.

Duties and Responsibilities:

• Establish and embed core principles of the organization's Way of Sales Excellence throughout the region.
• Develop a multi-year Sales Excellence strategy, collaborating with the Sales Leadership Team and commercial teams to drive sales growth and business plan delivery.
• Lead and influence stakeholders within the sales function and other commercial functions.
• Implement Sales Excellence strategies with agreed measures and metrics, addressing critical skill and expertise needs.
• Optimize talent to execute Sales Excellence strategies.
• Ensure internal and external best practices are captured and deployed.
• Establish a sales capability upskill agenda with relevant success metrics.
• Represent the Americas region within the Sales Excellence Network.
• Conduct periodic capability assessments to understand strengths, gaps, and priorities.
• Guide the development of best practices and tools to drive sales excellence.
• Engage with internal and external experts to incorporate industry-leading sales practices.
• Establish and lead regular governance forums to track progress and share initiatives.
• Collaborate with People and Culture colleagues to drive learning and development in sales.
• Continuously monitor and evaluate the effectiveness of sales excellence initiatives.
• Manage the Sales Excellence operational budget.
• Perform other job-related duties as assigned.

Qualifications

Required Minimum Qualifications:

Education and Experience:

• Bachelor's Degree in Business Administration, Marketing or related field of study
• 15+ years of related experience to include but not limited to commercial sales experience and/or capabilities development experience
• 7+ years direct managerial / supervisory experience

Knowledge of:

• Proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
• Strong understanding of sales strategies, processes, and best practices
• Changing trends within the external sales excellence function

Skilled in:

• Leadership and cross-functional collaboration in a global environment
• Coaching and developing teams and leaders

• Leading change
• Influencing to promote ideas and gain commitment

• Strong analytical skills and the ability to interpret data for effective decision-making
• Employee engagement
• Strategic/critical thinking
• Problem/situation analysis
• Flexibility and adaptability
• Verbal and written communication including meeting facilitation and formal presentations
• Presentation development
• Data analysis and distilling insights
• Attention to detail
• Problem/situation analysis
• Effective time and task management
• Multitasking capabilities

Ability to:

• Inspire and motivate a broad and diverse sales community
• Plan, organize, prioritize and manage projects or programs
• Maintain effective working relationships
• Demonstrate critical thinking
• Work with diverse populations and varying education levels
• Receive and communicate information orally and in writing
• Prioritize assignments, workload, and manage time accordingly
• Work a fluctuating work schedule
• Travel domestically up to 25%

Preferred Qualifications:

Education and Experience:

• Master's Degree in Business Administration, Marketing or related field of study
• 15+ years of related experience to include but not limited to commercial sales experience and/or capabilities development experience

• 10+ years direct managerial / supervisory experience

Work Environment and Physical Demand

• Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.).
• Walks, sits or stands for prolonged periods.
• Use of manual dexterity and fine motor skills
• Requires prolonged machine operation including computer and keyboard equipment.

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

• Dollar for dollar 401k match up to 6% and 5% annual company contribution

• 15 Company-paid holidays

• Generous paid time off

• Employee recognition and discount programs

• Education assistance

• Employee referral bonus program

• Hybrid workplace - remote / in office

• Summer hours

• Casual dress policy Monday through Friday

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.

This job has expired.