Global Strategy Insights and Analytics Analyst
General Motors

Job Info

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About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

This role will enable faster and more impactful business decisions by Cadillac's executive leadership team through the deployment and execution of advanced analytics, visualizations, business case preparations, and proof of concept software solutions. More specifically, this role will:

• Help build & then execute Cadillac's Corporate Strategy & Business Planning analytics capability (Methods, Tools, Processes/Procedures); from both internal & external sources

• Develop actionable business insights by performing advanced analytics on a broad range of problems and data types; communicate findings both written and verbal in a clear, concise and compelling manner
• Perform statistical modeling to determine KPI targets that meet volume and revenue objectives
• Lead efforts to identify root cause of poor performance or KPI shortfalls
• Perform analytical methodology process improvements
• Identify predictive modeling opportunities (e.g., incentive optimization, supply chain, product development, dealer suggested ordering, etc...) and work collaboratively to execute them
• Serve as liaison with GM IT, GM Chief Data & Analytics Office, and other GM analytics functions
• Engage and collaborate with Cadillac Global team, Order Fulfillment, Logistics, Product Development, GM Digital & Marketing Analytics, GM Sales Analytics for synergies and cross pollination, development and resource efficiencies
• Identify potential business risks, and uncover new opportunities to modify operations, expand revenue, or reduce cost through the use of advanced analytics
• Stay abreast of the evolving advanced analytics landscape; bring best practices and leading-edge innovations to Cadillac Corporate Strategy & Business Planning
• Aide Cadillac in pivoting toward a forward looking predictive mode of operation
• Conduct factor analysis along with cluster analysis and other Euclidean methods to build objective global prioritizations & importance models
• Perform customer & dealer survey analytics to determine improvement opportunities for new products, services, and customer experiences
• Develop and implement solutions and methods to leverage Hadoop based GM data platform
• Build prototype CX solutions leveraging internal data sources such as MAXIS, HADOOP, GM EDW, VTIMS, Freight Verify GPS, OnStar, MARS, VOMS, DID, DOD, and external data sources such as JD Power, Deloitte Insight Analytics, etc...
• Build advanced visualization and monitoring tools using Tableau, Power BI
• Build Excel based models and business cases to support special projects and campaigns

ESSENTIAL QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree required
• 3-5 years of applicable Data Science and/or Advanced Analytics experience
• Expert modeling in EXCEL using functions such as VLOOKUP, HLOOKUP, Macros, pivot tables, advanced complex logic statements, and other advanced functions
• Experience or education using data manipulation solutions: Horton Works, Spark, Cloudera, SQL, etc.
• Working knowledge of statistical methods and their proper application e.g., principle component analysis, correspondence analysis, k-means cluster analysis, factor analysis, multi-variate analysis, data modeling, linear regressions, non-linear regressions, partial least squares techniques
• Detailed Knowledge of Advanced and Predictive Analytical Methods e.g., Simulation, Design of Experiments, Genetic Algorithms, Ensemble Methods, Naïve Bayes, Neural Networks, Support Vector Machines, Interaction Effects, Importance modeling
• Working knowledge and application of statistical software (e.g., R, SAS, SPSS, STATA, Spark, Python-based tools)
• Ability to bring clarity, structure, and analytical rigor to complex ambiguous business problems
• Highly proficient in pulling and analyzing raw data, along with developing impactful and insightful visualizations
• Demonstrated experience with scenario and simulation development
• Strong competencies in the following areas: Statistical Modeling; Research Design; Data Mining & Integration; Data Visualization; Computer Science; Database Science; Machine Learning; Programing & Scripting; Information Assurance; Mathematics; Operations Research, Programing (object oriented or otherwise)
• Domain expertise in the following areas: Business Acumen, Project Management, Resource Allocation, Collaboration & Teamwork, Data Science Consulting
• Demonstrates the following cognitive ability: Critical Thinking, Problem Solving, Inductive & Deductive Reasoning

• Excellent verbal and written communication skills; proactively communicates with team and updates managers and stakeholders throughout the process
• Possesses a high degree of perseverance, innovation & creativity, resilience & hardiness, inquisitiveness, adaptability/flexibility, ambiguity tolerance, detail orientation, self-confidence, work ethic; Ability and desire to contribute and thrive in a low-structure, growing and fast paced environment
• Ability to execute multiple complex and long-term tasks with strong cross-department collaboration and high time-management acumen
• Strong teamwork and communication skills and ability to work with all management levels
• Ability to collaborate successfully in cross functional and cross-regional teams
• Ability to make/recognize effective trade-off decisions and can negotiate skillfully in tough situations with both internal and external groups, can win concessions without damaging relationships
• Ability to communicate complex concepts with compelling, simple and impactful delivery
• Effective presentation skills in a variety of formal presentation settings: one-on-one, small and large groups with peers and superiors, and C-level executive teams inside and outside of the organization
• Able to make sound decisions based upon a mixture of analysis, experience, and judgment
• Natural initiative in decision making, execution and process improvement
• Natural drive for making a contribution and creating new processes and methodologies

Additional Job Description

PREFERRED QUALIFICATIONS/REQUIREMENTS

• Degree in related field (e.g., Data Science, Predictive Analytics, Statistics, Marketing Analytics, Applied Mathematics, IT)
• Applicable Programing skills (e.g., R, Python, SAS, SQL, NoSQL)
• Experience leveraging open-source platforms for advanced analytics application
• Business administration or related field a plus
• Automotive and/or Luxury Experience
• Knowledge of key automotive industry syndicated research data providers (e.g., JDPA, Maritz, Strategic Vision, Polk)
• Project Management or Process Management Certification (PMP, Six-Sigma, etc.)
• Economics exposure

OTHER CONSIDERATIONS

• Location: Warren, MI
• Travel: < 10%

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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