Float Front Desk Specialist - CenterWell, Atlanta, GA - Wesley Chapel
Partners in Primary Care

Atlanta, Georgia

Posted in Community Services


This job has expired.

Job Info


Description

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

The Care Management Support Assistant 1 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Care Management Support Assistant 1 Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

  • Experience with Microsoft Office Word, Outlook, and Excel
  • Experience in a patient-facing or customer facing position within a medical office or healthcare setting
  • Demonstrated excellent patient or customer service and communication skills
  • Professional demeanor and communication at all times
  • Familiarity with care and well-being resources, or ability to research and obtain information
  • This is a FLOAT role so it is expected that the person in this role have the ability to work between any of the CenterWell clinics in the Atlanta market, as needed
  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred Qualifications
  • Associate's Degree
  • Experience with EMR's
  • Knowledge of medical terminology
  • Experience with Geriatrics
  • Knowledge of Managed care and Medicare
  • Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing
Additional Information

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact yourcareer@humana.com for assistance.

CenterWell Health & Safety Policy
CenterWell, a Humana subsidiary, will require full vaccination for associates and select contractors who conduct work outside of their home. This applies to those who work within our facilities; interact directly with members and patients; attend in-person meetings or trainings; and/or represent CenterWell at events or volunteer activities. Medical and religious exemptions will be available, and this policy will not supersede state or local laws. Learn more

CenterWell Security Notice
CenterWell will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact yourcareer@humana.com to validate the request.

California Residents
If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here:
CA Resident Privacy Policy


This job has expired.

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