Field Technical Support
BC Forward

Job Info

Field Technical Support
BCforward is currently seeking highly motivated Field Technical Support for an opportunity Florham Park, NJ (07932)

Position Title Field Technical Support

Location Florham Park, NJ 07932

Expected Duration 24+ Months with possibility of extension or Permanent

Job Requirements

Description -
This customer facing, non-exempt HP Onsite Service Administrator provides a wide range of supports and related services specifically to HP's customers. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches, can-do attuite, and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful, and determined for success. Applies good subject matter knowledge to help performing operation tasks and resolving basic business issues. Acts as a helper to process operation works and improvements related to HP's Managed Print Services. May need to meet internal customers to document questions and concerns. Escalating any issue with HP's Client Manager. Ensuring completely satisfied customers and helping to grow HP's business in a profitable manner. Will work with customer, its contract workers, and union-workers in a daily basis.

* May need to wear mask at work subjected to the requirement/policy of the client.
* Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
* College preferred.
* Onsite customer facing experience.
* Demonstrated technical/mechanical aptitude for learning new technology.
* 2 years of working experience in office.
* Knowledge in network, printer, and copier.
* Good Excel skills (charts and vlookup).
* Good people skills.
* Full time. 8am-5pm M-F except client approved public holidays.

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Interested candidates please send resume in Word format Please reference job code 145702 when responding to this ad.

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