ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS' Corporate Support teams operate the firm's core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.
The Employee Relations (ER) Lead strives to eliminate and mitigate the Firm's employee-related risk by proactively identifying workplace trends, providing insights, and consulting with leaders to solve systemic problems. Will create, maintain, and evolve programs and policies that support positive work environments which inspire ZS to perform their best. The Employee Relations Lead will be responsible for conducting complex, ER investigations (claims of discrimination, harassment/bullying, hostile work environment, retaliation, inappropriate management practices). The Employee Relations Lead will partner closely with the Legal Team to provide guidance and advice on sensitive, complex matters. Initiates and sponsors the implementation of ER strategies to enhance employee experience, leader development and drive organizational and operational effectiveness. Acts as an employee relations subject matter expert providing expertise on current processes and policies to stakeholders.
Responsibilities:
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