Employee Relations Consultant or Senior DOE
Cambia Health Solutions

Portland, Oregon

Posted in Health and Safety


This job has expired.

Job Info


Employee Relations Consultant or Senior (depending on experience)

Oregon, Washington, Idaho or Utah

The Employee Relations Consultant or Senior provides consultation in the areas of employee relations investigations, conflict management, performance management, and workforce adjustment to Cambia leaders and employees in support of a proactive workplace that enhances employee morale, retention and compliance. This position is responsible for administering corporate policies and procedures as they relate to core HR services, processes and programs. Provides consultative direction on best HR practices in specific situations, and coordinates and facilitates timely response to business partner needs. The position supports employee relations activity throughout Cambia and works in collaboration with other HR, legal and compliance entities.

General Functions and Outcomes

  • Provide employee relations services across Cambia in support of division management, employees and HR Consultant/Business Partner staff. Serve as the resource and objective advisor to HR Consulting staff who are involved in employee relations services, and for initial employee relations training.
  • Provide guidance, feedback and direction with individual cases, and accept referred cases that are of an estimated risk to the corporation.
  • Analyze the liability of any given contact and take timely steps toward resolution. Collaborate with HRBP, involved management, legal, and/or compliance to take advantage of other expert sources in considering possible solutions. Be alert to potential problems and/or risk to the company, its management and employees and take appropriate and timely steps to communicate information to those with a need to know and to influence the outcome in a positive direction.
  • Coach and counsel management and employees with workplace issues on HR policies, procedures and areas related to employment policy/regulation and staff management.
  • Coach and educate management to the established procedures for handling complaints, resolving conflict, administering the corrective action process, termination and other management processes.
  • Provide management with tangible tools they can use in addressing day to day human resources issues.
  • Assist management to assess needs and serve as a resource and liaison to identify services external to employee relations and human resources as indicated. For example, Organizational Development, external training and education services.
  • Serve as an objective fact finder and conduct timely investigations. Create and maintain accurate documentation or supporting data.
  • Under the direction of ER management and in collaboration with legal counsel, prepare timely, accurate responses to external charges, as assigned.
  • Coach, mentor and assist management to develop leadership skills through an understanding of HR and related company policies and State/Federal laws governing employment.
  • Recommend resolutions in a timely manner on available information; be able to stand by decisions when challenged unless new facts are introduced. Seek to understand the business needs and offer creative solutions to HR management while balancing parameters of precedence, policy and regulations.
  • Timely track contact data and report activity as indicated by employee relations management.
  • Stay updated with latest information regarding legislation, administrative requirements and other regulatory agencies and provide tools to management necessary to accomplish corporate and legislative directives. Assist managers in their accountability for compliance.
  • Contribute to overall communication and optimum ability to provide quality service by sharing information, perceptions and feedback appropriately with management.
  • Conduct business in compliance with the company's Code of Business conduct, immediately report violations of the code to management, human resources, internal audit, legal, or the compliance officer; and help in investigating alleged wrongdoing.
  • Inform HR and corporate management of potential risks or identified trends in their division (i.e. the exit interview report, employee relations counseling summary report). Consult with management as appropriate to minimize risks.
  • Develop, maintain and expand a broad and substantial knowledge base and expertise in the human resource profession to include: Employment/labor law; investigation techniques; Human resources benchmarks and trends.
  • Participate or lead project teams to develop or enhance HR service delivery methods.
  • Assist management to analyze changes in laws, the work environment, company practices or policy that would indicate a need for management training and education. Participate in identifying potential resources and contribute to program development and implementation as assigned.
  • Participate in projects or efforts to develop employee relations expertise and service delivery, implement new programs or processes and strengthen the capabilities and relations of the employee relations team.
  • Contribute as requested to the performance review process by providing input to staff reviews.
  • Participate in design, development and implementation of human resources programs as assigned.
  • Make presentations to large and small groups.


Minimum Requirements
Knowledge of:
  • State/Federal employment/labor laws and regulations, specifically Title VII. Affirmative Action/EEO, wage and hour/employment, Americans with Disabilities Act, OFLA/FMLA.
  • Investigation process.
  • Cambia policy and process on employee relations/employment or equivalent, current experience with primary focus on employee relations.
  • Cambia organizational structure or an equivalent complex Corporate environment.


Normally to be proficient in the competencies listed above:

  • Employee Relations Consultant would have a Bachelor's degree in Human Resources, Business, or related field or equivalent education such as PHR/SPHR Certification and/or Human Resources Certification. Additionally, the incumbent would typically have at least five years of progressive Human Resources experience. Prior leadership experience is preferred. Coursework or demonstrated knowledge in current employment law is required.


  • Senior Employee Relations Consultant would have a Bachelor's degree in Human Resources, Business, or related field or equivalent education such as PHR/SPHR Certification and/or Human Resources Certification. Additionally, the incumbent would typically have at least eight or more years of experience including Title VII compliant investigations. Prior leadership experience is preferred. Coursework or demonstrated knowledge in current employment law is required.


We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check are required.

Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.


This job has expired.

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