Emergency Shelter Case Manager
Volunteers of America, Chesapeake Inc.

Leesburg, Virginia

Posted in Not for Profit and Charities

This job has expired.

Job Info

The Case Manager is responsible for coordinating and monitoring the Shelter residents' individualized program plan. Responsibilities include conducting individual needs assessments, program planning, monitoring client progress, services referral and the provision of client support and training.


  • Coordinate the intake of each resident assigned to caseload.
  • Develop and update individual resident service plan.
  • Participate in meetings with representatives from other agencies.
  • Prepare weekly program reports on residents' status and activity.
  • Assist residents in securing appropriate services.
  • Maintain a complete resident file in accordance with funding source and program standards.
  • Maintain complete records of all accomplishments or progress for each resident.
  • Participate in staff meetings/training as directed by the Center Director.
  • Perform duties as outlines in program's Operations Manual.
  • Establish and maintain a community resource and referral index.
  • Perform other duties as assigned.

  • Facilitates residents' successful completion of the program.
  • Facilitates a smooth transition back into the community for the resident.
  • Ensures that the residents' treatment programs comply with program guidelines and the requirements of funding sources.
  • Ensures that the community activities of the residents are appropriate to program rules and procedures.
  • Ensures that the resident discharge plan is developed.
  • Ensures that all documentation pertaining to residents' services is completed in compliance with agency policies and funding source requirements.
  • Presents a positive image to the residents and public.
  • Ensures compliance with licensure and contractual obligations.
Successful candidate must possess a Bachelor's Degree in Human Services and have two years' experience with individuals who are homeless or who abuse drugs/alcohol; or an Associate's Degree in Human Services and three years' experience with the client population; or a high school diploma or equivalent and four years of experience with the client population. If in recovery from substance abuse, the successful candidate must have at least three (3) years of sobriety.

Most importantly, the successful candidate must be able to develop strong working relationships with client population, be able to relate to individuals making significant life decisions, and be supportive of individuals increasing independence. Must also be able to provide effective training, prepare written reports, and maintain client documentation.

Additionally, successful candidate must complete substance abuse treatment training. Driving and/or transporting clients is a responsibility of the position.

  • This position requires driving a company and/or personal vehicles. The following items are required to begin position and must be maintain throughout employment.
  • Must be privileged to drive according to the criteria set forth by MVR guidelines
  • Valid driver's license in jurisdiction of residence
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  • May be required to drive a van
  • Acceptable Criminal background check
  • Negative Drug Screening
  • Negative Tuberculosis screening
  • CPR/First Aid Certification must be acquired and maintained once employed

This job has expired.

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