Documentation Specialist
ZMC-US MA ZOLL Medical Corporation

Chelmsford, Massachusetts

Posted in Medical and Nursing


This job has expired.

Job Info


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology-an industry first-to the world's only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we're invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It's a great time to be a part of ZOLL!

NOTE:ZOLL now mandates COVID vaccinations subject to legal exemptions

Job Summary:

Responsible for supporting ZOLL's Quality System Documentation and the Change Control process (ECOs, ECRs, MCOs, and PDAs) activities related to the ZOLL Agile PLM System.

Essential Functions:

  • Create and process Engineering Change Orders (ECOs), Engineering Change Requests (ECRs), Manufacturing Change Orders (MCOs), and Process Deviation Authorizations (PDAs) based upon input as well as clarifying all input from engineers or other sources.
  • Create part and document numbers in Agile to support assigned product assignments as required.
  • Follow departmental SOP's to insure proper job related procedures are followed.
  • Identify project requirements by interviewing customers, analyzing operations, determining project scope, documenting results and preparing ZOLL documentation.
  • Serves as direct liaison to functional process owners to translate and prioritize requirements for their assigned projects.
  • Ensure that all documents are issued correctly and have no filename errors.
  • Responsible for Change Control activity assigned by Product Line.
  • Prepare and update ZOLL documentation as required by the Change Control activity including word documents, PDFs, labeling forms and other types as required.
  • Responsible for coordinating with all departments of ZOLL to insure proper records and coding for Agile and Oracle Business systems are properly set.
  • Working with Documentation Manager, Agile Administrator and product line Managers to ensure all tasks are completed on time.
  • Working with the Agile Administrator to insure that a maintained working knowledge of Agile PLM is up to date.
  • Work directly with project managers as Documentation liaison in organizing the control function for projects, and project introduction through the Change Control process. Included in the task is the writing of relevant Change Requests and Change Orders to originate/update of BOMs, Word Documents, Labeling and Excel Spread sheets as required.

Skill Requirements:
  • Computer literate; experience with Microsoft Word, Excel, PDF
  • Working knowledge of Agile PLM and Oracle a plus

Required/ Preferred Education and Experience:
  • AS degree or equivalent
  • 2+ years' experience in Documentation Control
  • Working knowledge of part numbering and bill of material (BOM) structuring
  • Working understanding of FDA current good manufacturing practices (CGMP's)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing ofactivities, duties, or responsibilities that are required of the employee for this job. Duties,responsibilities, and activities will be reviewed periodically as duties and responsibilities changewith business necessity. Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.


This job has expired.

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