As the Electronic Security District Service Manager for Securitas Electronic Security, Inc, you will work as a member of the service business team and provide leadership to a technician workforce of 35 + associates. You will manage demanding day to day service operational issues in the delivery of quality solutions to our customers.
Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs. Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction. You must also ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team. You will have direct responsibility for revenue generation and an operating budget.
Some essential functions of this position include:
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