Director of Sales Operations
Cotton Holdings Inc.

Job Info

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Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments.

I. Summary (Scope of the Job)

The Global Disaster Services' division of Cotton Holdings is hiring a Director to lead our Sales Operations function in the pursuit of world-class Sales programs, training, operating structure, and go-to-market strategy.

This is a leadership position with high visibility, responsible for our Domestic & International markets. The primary objectives are to increase sales force productivity and top line revenue generation. To meet this objective this role will own responsibility for planning, reporting, quota setting & management, sales process optimization, sales training, sales program implementation, and leading the Sales Operation Rhythm. It also includes influencing recruiting, marketing efforts, and technology maximization.

The role reports to the SVP of Sales Strategy & Operations and is matrixed to the Business President. This person will be a key member of the Business's leadership team with expectations to own the Sales operating rhythm, deliver key feedback to Sales Leadership (VPs), and drive the change needed to continue to meet growth targets.

II. Major Responsibilities

• Forecasting - Designs, implements, and manages sales forecasting, planning, and budgeting processes. Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization. Ensure these efforts are appropriately integrated with other planning processes employed within the business unit.
• Sales Incentive Process - Responsible for equitably assigning sales force quotas and ensuring the firm's financial objectives are optimally allocated to all sales channels and resources through the quota program.
• Sales Process - Partners with senior sales leadership to identify opportunities for sales process improvement. Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch. Fosters an organization of continuous process improvement
• Organization Structure - Responsible for the optimal deployment of sales personnel. Makes recommendations for changing sales roles, coverage models, or team configurations to maximize sales productivity. Leads a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models.
• Behavior Performance Improvement - Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Aligns reporting, training, and incentive programs with these performance management priorities.
• Sales Intelligence Reporting - Ensures sales reports and other internal intelligence is provided to the sales organization. Develops new reporting tools as needed. Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives.
• Sales Training - Working closely with sales leadership to establish a sales force training plan focused on developing and reinforcing critical sales competencies. Prioritizes training objectives for selling, sales management, and sales support roles. Oversees the delivery of field and HQ training to sales, sales management, and sales support personnel.
• GTM Strategy - Responsible for developing and continuously improving the go-to-market strategy to ensure the ability to meet growth targets. Implement an accountability plan for deliver periodic proof points and enable the organization to quickly pivot or escalation as the strategy takes course.

III. Background Requirements:

• 10+ years of Sales Operations, programs, and/or direct Sales experience
• Sales experience preferred
• Bachelor's degree required
• Strong leadership skills with 5 years of leadership experience.
• This position will be based & operate out of the Cotton Holdings Houston location.

Disclaimer:

This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.

Equal Opportunity Employer/Veterans/Disabled.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR (877) 511-2962

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Featured benefits

Employer-provided

Medical insurance, dental insurance, vision insurance, 401(k), paid maternity leave, and disability insurance

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