Director of Program Management
Risk Solutions

Job Info

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About LexisNexis® Risk Solutions Group LexisNexis® Risk Solutions Group is a portfolio of brands that span multiple industries providing customers with innovative technologies, information-based analytics and decision tools and data services that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information and analytics for professional and business customers across industries. For more information, please visit risk.lexisnexis.com/group and www.relx.com.

Explore our passion for discovery

Global companies and governmental entities rely on us to solve their most complex data challenges. Our employees collaborate to reduce risks and create opportunities for customers in more than 100 countries. We're adaptable, curious and ambitious. That's why here, you'll have the freedom to drive change, the trust to find your own path, and the space to explore more.

Patented Identity Management

We use our proprietary linking technology in combination with our own unique identifier, LexID®, to resolve, match and manage information to help customers fight fraud, mitigate risk and remain compliant.

VitalChek has been the direct connection between citizens and the government agencies issuing their certified vital records since 1987. We pioneered the industry, and our secure Web site continues that tradition, with safe and authorized document ordering and handling of electronic transactions by a team that is fully credentialed and passes rigorous security checks. Plus, VitalChek is a LexisNexis company, the nation's leading provider of identification and credential verification services.

Director, Program Management

Brentwood, TN

The Director of Program Management provides strategic direction for a department of Program and Project Managers responsible for full life cycle technical projects. This position leads the development, evolution, and enhancement of primary project management processes such as road map updates/reporting, new project requests, custom requests, priority shifts, and related activities as the business grows and evolves. The position also leads the development and evolution of tools and processes to support the project management activities involving leveraging resources outside the department, defining tool operation and complexity, and/or other related activities to foster efficiencies, best practices, and growth. Additionally, this position provides Engineering Managers with meaningful data, tools, and communications to foster greater insight into forecasting resource availability and understanding project commitments and expectations. Also, the position forms and maintains professional relationships with Product, Engineering, and various levels of management (senior, executive, etc.) such that the project management function brings focus, partnership, and a sense of urgency which ultimately results in delivery in line with strategy.

QUALIFICATIONS:
* 12+ years of IT PMO experience
* 5+ years of IT PMO management experience
* Bachelor's degree in technology, finance, business, or equivalent experience required; advanced degree preferred

. CMMI certification a PLUS!
* Project governance certification (PMP, PRINCE2, Agile, etc.) required

TECHNICAL SKILLS:
* Relationship management.
* Advanced negotiation skills.
* Strong financial/budgeting skills.
* Knowledge of the software development life cycle.
* Agile knowledge required.
* Process improvement.
* Mastery of project management processes/methodologies.
* Advanced understanding of resource availability/allocation.
* Advanced skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
* Advanced organization/project planning, time management, and change management skills across multiple functional groups and departments, and advanced delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
* Excellent problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.
* Excellent communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.

ACCOUNTABILITIES:

*Manage a team of 18 project managers and business analysts

*Articulate the strategy into objectives and goals that are meaningful and measurable.
* Advise senior management on the 'do-ability' of strategic objectives.
Define measurement metrics, identify criteria for success or failure that monitor strategic goal utilization.
* Ensure metrics are relevant to the organizational strategy and objectives.
Develop new metrics when appropriate, delete or change metrics that are no longer relevant or no longer support the organization strategic objectives.
* Ensure metrics do not overwhelm stakeholders to ensure active tracking adoption.

* Recommend the selection, termination, or initiation of components to ensure the portfolio remains aligned with the organization's strategic objectives.
* Perform portfolio governance
* Manage portfolio risk
* Manage portfolio stakeholders and communications
* Provide project and program reporting

* Collaborate with senior management to identify, plan, develop, communicate, and implement department strategy, goals, and objectives for the project/program management groups that complement and support the business model and engineering objectives.
* Work with senior management to define and drive measurements/metrics for the department.
* Contribute to the reforecast of financial budget process as it relates to the P&L and support annual planning and forecasting exercises in alignment with product strategy.
* Provide Engineering Managers with meaningful data, tools, and communications to foster greater insight into forecasting resource availability and understanding project commitments and expectations.
* Oversee internal customer messaging and general management of associated product road maps in alignment with Product Management priorities.
* Represent Engineering Project Management in cross-functional teams as an SME in their respective portfolio. Oversee Project Managers with moderate to complex projects.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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