Director, Delivery
Majesco- Insurance/Software

Morristown, New Jersey

Posted in IT


This job has expired.

Job Info


Our Purpose

At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected and better protected.

Job Overview

· The ideal candidate will be an experienced, client-facing Program Manager who has successfully and simultaneously managed multiple complex software projects and programs

· The individual will have a strong understanding of the Property & Casualty Insurance domain and will play a highly visible, client facing and consultative role.

· As the business liaison between the client and technical team, this role provides support throughout the project development life cycle.

· Experience managing large, complex software engagements in the Property & Casualty insurance domain space across various Lines of Business is a must (Personal and/or Commercial Lines).

· This position is ideally based in our Morristown, New Jersey office and may require up to 50% travel to client sites based on the need.

Key Role and Responsibilities

· Responsible for a portfolio of delivery programs and projects

· Responsible for project financials/deviations using NetSuite, profitability, project resources, timelines and quality of all deliverables and project outcomes.

· Provides clear and consistent messages which are delivered to the project team and clients.

· Work closely with technical teams and act as a liaison between the technical teams and the client

· Coordinate program team resources and make assignments based on skill, capacity, and priority

· Provides timely and accurate status updates (both internally and to the Client).

· Responsible for adherence to Majesco delivery implementation Playbook process requirements; outlines plan and monitors status, as required.

· Provides oversight, ongoing coaching and feedback for Project Manager, and program/project resources, timelines and quality of all deliverables and program/project outcomes

· Resolves or escalate issues and risks as needed to Majesco executives or Client.

· Responsible for driving consistency and repeatable program/project delivery processes and procedures

· Reviews post Blueprint estimates and estimates for CRs. Derives Total Contract Value (TCV) based on estimates and creates Statements of Work (SOW's)

· Provides thought leadership to Clients and assists them with strategic direction

· Ensures alignment of business, technology and execution at the program level.

· Manages status to Executive Sponsor / Steering Committee; leads Client Steering Committee meetings as required

· Leads internal project review meetings with Majesco leadership

· Must be comfortable with a remote/in-office hybrid culture.

All About You

· Minimum 17+ years of experience with 8+ years in Project Management and 8+ years in Property & Casualty insurance experience across various Lines of Business (Commercial and or Personal Lines).

· Extensive experience delivering package or Software-As-A-Service (SAAS) solutions in an Agile environment is a MUST.

· Strong leadership skills.

· Ability to create and maintain project schedules, budgets, and resource maps.

· Ability to apply project control activities such as change, risk and issue management to ensure an on time/on budget delivery.

· Excellent verbal and written communication skills, appropriate to the audience.

· Ability to take the initiative and solve problems as they arise.

· Excellent organizational and problem-solving skills.

· Ability to produce quality work within an aggressive schedule.

· Ability to build and maintain strong client relationships.

· Experience with NetSuite, Jira and experience managing 3rd party vendors and contractors is a plus.

· Prior Commercial Off the Shelf (COTS) implementation experience is strongly preferred.

· Bachelor's degree or global equivalent required; PMP and/or Scrum Master certification is a plus.

Majesco is a leading insurance solutions and services provider.

Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal. Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business - and the industry - at speed and at scale.

Majesco is an inclusive equal opportunity employer and complies with federal, state and local laws regarding equal employment opportunity. Qualified applicants are considered without regard to race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity or expression, citizenship status, military status, genetic information, or any other basis protected by federal, state and/or local employment laws.

If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@majesco.com and identify the type of accommodation or assistance you are requesting and your contact information. Do not include any medical or health information in this email. This email alias is not for the general submission of application materials and any application materials submitted through this alias will not be considered. In addition, Majesco will not provide a response to inquiries made to reasonableaccommodation@majesco.com that are not related to accessibility of the online application system by persons with disabilities.


This job has expired.

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