Digital Solution Billing Specialist
Vertiv Corporation

Lorain, Ohio

Posted in Manufacturing and Production


This job has expired.

Job Info



Job Title: Digital Solution Billing Specialist

Function/Department: Credit & Collections / Finance

Reports to: Credit & Collection Manager

FLSA: Non-Exempt

POSITION SUMMARY

The Digital Solution Billing Specialist will be responsible for all aspects of collections management for a portfolio of assigned accounts related to the electronic invoicing of customers. Researches and coordinates all efforts on deduction and billing disputes with other departments to ensure a timely resolution. Identifies and expedites a resolution of various electronic invoicing issues that may be preventing payment. Makes recommendations for departmental improvements to the Manager and serves as the point person for all electronic billing functions.

RESPONSIBILITIES

  • Work closely with customers in conjunction with internal departments (i.e. customer care, finance, sales etc.) in the resolution of outstanding customer electronic invoices and residual balances to maximize recoveries and minimize write-off / risk to the organization.
  • Act as first escalation point for collection team for any electronic invoicing issues as well as track AR aging related to electronic invoicing to maintain/exceed past due aging goals.
  • Initiate and lead effort in resolution of deductions/electronic billing disputes for assigned accounts.
  • Oversee the day-to-day activities of accounts receivable electronic billing, utilizing various customer/3rd party web sites, ensuring accurate and timely submission of invoices.
  • Develop good working relationships with sales, customers, and other internal departments; assisting them with daily requests as related to electronic billing.
  • Maintain and update accurate records of customer requirements as related to electronic invoicing, documenting and communicating those requirements to the Order Management/Sales team to ensure customer requirements are met while maintaining the integrity of the AR aging for electronic billing.

  • Collaborate with the Order Management team to ensure prompt submission of invoices and resubmissions of rejected and/or disputed invoices, defining any root cause issues and providing recommendations for solutions.
  • Miscellaneous duties and special projects as requested by Accounts Receivable Manager.

    QUALIFICATIONS

    Minimum Qualifications:
    • High School diploma or equivalent
    • Must have 3-5 years' experience in a manufacturing environment in Industrial Credit and Collections and electronic billing.
    • Strong knowledge of e-billing and accounts receivable processes.
    • Must be well organized and self-starter with ability to multi-task, prioritize and organize workflow.
    • Ability to effectively communicate verbally and in written communications.

    The successful candidate will reflect and embrace Vertiv's Values and Behaviors:

    OUR VALUES
    • Acting Like an Owner
    • Assuming Positive intent in all employee interactions
    • Being passionate about your work
    • Challenging yourself in personal development
    • Being tireless in exceeding customer expectations
    • Assisting others to be successful as a team
    • Owning our own mistakes quickly
    • Talking with people and NOT about them
    • Creating a culture where people can be their best

    OUR BEHAVIORS
    • Be self-aware and learn
    • Embrace the customer experience
    • Think and act broadly
    • Drive change and innovation
    • Leverage diversity for organization effectiveness
    • Foster collaborative relationships
    • Take intelligent risks


    At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

    Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

    Work Authorization

    No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.


  • This job has expired.

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