Digital Producer
Hays

Job Info

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The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

An Entertainment company is seeking a Digital Producer in Remote, FL

Role Description

The Production Operations team is accountable for the successful daily operation of the sites and apps during all hours (including nights, weekends, and holidays when scheduled for on-call duty, or when emergent need arises), must aid in estimating the necessary funding and level of effort for minor to medium operations efforts and enhancements, make recommendations for best execution options, interact with business partners, product owners, and creative and technology team members to quickly turn around requests for changes, and build out pages and changes in the Content Management System (CMS).

• Experience working in at least one of the following:
• eCommerce sites with responsibility for product and pricing load, and experience with troubleshooting issues and understanding complex eCommerce-related integrations with other applications
• Large, complex marketing sites with calendar, feature listings, faceted listings, and feeds from other systems
• Ability to work within a diverse team of resources from strategy, creative, business, and technical disciplines
• Experience estimating operational or project costs and level of effort required for each work request
• Experience managing requests that include integration with multiple back-end systems
• Experience presenting complex messages clearly and succinctly to different audiences with varying level of product and technology knowledge
• High emphasis on guest/customer service with a drive to create and maintain a premium online guest experience
• Able to partner with multiple stakeholders to manage their expectations, gain their acceptance and trust and achieve high client satisfaction ratings
• Able to understand and clearly communicate technical information to non-technical people
• Basic understanding of the software development process, particularly as it relates to web-based applications
• Drive the execution of requests across the Product Management, Creative, and Technology teams
• Resource contributors, schedule and oversee the work on requests
• Identify appropriate resources needed, and develop schedules to ensure timely completion of requests
• Manage the full life cycle of operational requests from requirements through launch
• Elevate situations that may require Production leadership intervention
• Provide weekly status reports and regular updates to the Production leadership

Skills & Requirements

• Experience in Agile, Kanban, and continuous integration processes
• Experience working with clients, business partners, and guests/customers
• Previous experience as a Digital Producer
• Experience working with content management systems and building websites, including daily updating of copy and images for sites, building out new pages, and troubleshooting
• Strong verbal and written communication skills
• Great organizational skills
• Experience within the travel/tourism industry
• Experience within the media/entertainment industry
• Experience with online marketing of Theme Park products, Vacation Resort, Timeshare or Cruise Industry (e.g., tickets, hotels, air, transportation)

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)

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Hays is an Equal Opportunity Employer including disability/veteran.

In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Hays U.S. Corporation will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570

Drug testing may be required; please contact a recruiter for more information.

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This job has expired.