Beacon Hill Technologies is looking for a Desktop Technician with a passion for customer service and willingness to learn and grow in their career. Our ideal candidate must have their A+ certification, and strong end user expectation management. This role will be responsible for responding to various technical service requests in an enterprise level environment.
At least 1 year of hands on technical support experience
A+ certification is required
Experience installing hardware and software
Strong customer service experience and deskside manners
Experience working with a ticketing system
Experience troubleshooting printers, tablets, desktops and mobile phones, PCs, etc.
Ability to communicate effectively with staff level to C-level professionals
Experience working in a hospital setting would be ideal
Self-starter with a strong aptitude to learn
Passion for customer service
Personable demeanor-will be interacting with a wide range of users and environments
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)