Desktop Support Analyst I
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has a client that is seeking a Desktop Support Analyst I in McAllen, TX.Essential Functions:- Desktop Support Analyst I will administer IT assets and security components through acquisition, deployment, maintenance, and disposition
- Collaborate with service providers and vendors to negotiate and acquire the IT equipment necessary for XYZ Company to conduct business with internal users
- Provide analysis of new software and hardware which will be considered for general use or deployment to end-users
- Assist with internal IT supporting services that are not visible to the user base but are necessary for the operation of the department
- Perform functions related to user account management
- Perform basic data network and server troubleshooting and monitoring
- As a Desktop Support Analyst I, you will provide support toward the certification and ensure compliance to customer required quality management systems (TISAX, TS16949, IATF, etc.)
- Order equipment when needed
- Provide additional support in testing network capabilities and rebooting servers
- Perform other related duties as required
- Supervision is typically received from the MIS Supervisor; This position typically does not require the supervision of others
REQUIREMENTS:
- Associates degree in Information Technology
- Problems at this level are usually resolved by defined procedures; However, differing priorities and diversified situations require a relatively high level of skill and/or experience in selecting, planning, combining, or modifying a variety of procedures or techniques
- Verbal skills to communicate with co-workers or customers
- Written communication skills; Able to complete and maintain documentation/records
- Math skills; Able to perform basic mathematical computations including addition, subtraction, multiplication, division, percentages, and ratios
- Database/Contact Management Software
- Internet/Email
- Presentation Software
- Spreadsheet Software
- Word Processing Software
- General office equipment including, but not limited to, a computer, printer, photocopier, shredder, telephone, fax machine, and calculator
- Hand tools including, but not limited to, hammer, measuring devices, wrench, and level
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This job has expired.
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