Deskside Technician Intern
Bell Techlogix, Inc.

Job Info

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Grow your career. Drive innovation.

At Bell Techlogix, employees are key to our growing success. We are always looking for driven, smart, and dedicated professionals to add to our award-winning team. We strive to create an inclusive and collaborative workplace where our employees feel valued and have opportunities for career growth. Bell Techlogix offers various training and development programs to help you advance in your career within our company.

Bell Techlogix is a Certified Great Place to Work and is recognized as a Diversity Employer.

All Interns have the potential to be hired full-time upon graduation. The candidate will use the verbal and written communication tools they have learned through education and apply them to a professional setting. This is based in Indianapolis, Indiana and will be requested to come into the office 3 days a week as part of our Hybrid work policy.

As the Deskside Technician Intern your responsibilities will consist of:

• Providing technical support and troubleshooting for end-user computing devices (e.g., desktops, laptops, printers).
• Installing, configuring, and maintaining hardware and software systems.
• Assisting with user account management and access control.
• Responding to help desk tickets and resolving technical issues in a timely manner.
• Conducting hardware and software upgrades as needed.
• Other duties as assigned.

Required Education, Knowledge, and Experience:

• Must be pursuing a degree in Information Technology, or related field.
• Basic knowledge of computer hardware, operating systems, and software applications.
• Understanding of computer hardware components and peripherals.
• Familiarity with operating systems (e.g., Windows, macOS) and software applications.
• Knowledge of networking concepts and protocols.
• Basic troubleshooting skills for technical issues.

Preferred Experience:

• Experience in IT support or customer service roles is a plus.

Abilities & Skills:

• Strong problem-solving and technical troubleshooting abilities.
• Excellent communication and customer service skills.
• Ability to work independently and prioritize tasks effectively.
• Attention to detail and accuracy in resolving technical issues.
• Adaptability and willingness to learn new technologies.

Physical, Mental Requirements and Work Environment:

• Must be able to work at a computer for long periods of time.
• If working remotely you must maintain a reliable and usable internet connection.
• Must be able to travel up to 10% within Indianapolis.

Conditions of Employment:

• Must successfully pass pre-employment (post offer) background check and drug screen.

This job has expired.