Basic Job Function: This position exists to monitor product performance, provide customer support, and function as subject matter expert supporting verification and validation work related to the InsurQuote product.
Accountabilities -
Monitor day-to-day operations of product(s). Respond to and resolve issues. Manage the ongoing verification and validation of InsurQuote product and internal systems and processes Evaluate new functionality that should be applied to existing products.
Qualifications:
1. BA/BS or equivalent.
2. Knowledge of product development and evaluation processes.
3. Strong oral and written communications skills
4. Solid understanding of product quality control responsibilities.
5. Broad knowledge of the insurance industry.
6. Demonstrated expertise with problem analysis and solving.
7. Ability to achieve and maintain positive rapport with diverse customers to give them high quality, responsive service.
8. Ability to work independently while keeping management appropriately informed.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.
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