Customer Service Specialist
Oklahoma State University-Oklahoma City

Job Info

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Position Details Req ID: req17326 Position Title: Customer Service Specialist Position Type: Staff Full-Time Position Number: AS7166 OSU Campus: Stillwater Department: Technology Support Location Address: Stillwater, OK USA Hiring Supervisor: Dane Taylor Hiring Range:
(Contingent upon available funding): 13.50 - 17.25, Hourly Work Schedule: Mon - Fri, 8am - 5pm Faculty Appt Period: Job Summary: Provide general telephone traffic management in a call center environment. Assist Communications Consultants. Provide general clerical functions. Special Instructions to Applicants Please attach resume, cover letter and list of references. OSU offers a generous benefits package for continuous, regular positions, including but not limited to health, life, and retirement benefits, paid leave, and 13 paid holidays per year. Other benefits include employee and dependent tuition waivers, free gym memberships, a free, confidential employee assistance program, and much, much more! Education & Experience Position Qualifications:

Minimum Qualifications:

High School/GED

Customer service experience. Good computer and phone skills also a must.

Preferred Qualifications:

Four years experience in Telecommunications. OSU Leadership Development (LDP) Training

Intermediate Microsoft Office courses

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.

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