Customer Service Representative
Roth Staffing Companies

Job Info

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We are currently looking for a Customer Service Representative to join our amazing clients in Roseville, CA.

Full Time: 40 hours per week
Schedule: Monday to Friday 8am to 5pm
Pay Rate: $20-$23/hr

Responsibilities:
* Computer usage & data entry
* Manage team of customer service representatives
* Professional email communications to internal & external customers.
* Incoming calls & chats - responding to general questions about products & services, billing system inquiries, equipment issues, customer grievances, new orders, & a wide range of topics
* Manage customer database - update & add contact info, notes, resolutions, and adjustments
* Creatively generating solutions to improve processes, service standards, and cost effectiveness

Qualifications:
* 2 years of customer service management experience
* Prior experience using Microsoft Office
* Phone etiquette
* Draft professional emails to send to clients

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

This job has expired.