Our Customer Advocates are the key to what we "do" at Blue Cross of Idaho! Join our award-winning team providing outstanding customer service in our contact center environment.
This is an onsite, seasonal Customer Service position offered as a temporary work opportunity through our staffing agency partners. There is potential temp-to-hire opportunity based upon attendance, teamwork, and performance.
This class will be supporting Government Programs/Medicare Advantage customer service by answering inbound phone calls from new Medicare Advantage plan members responding to an automated "welcome message". On occasion, Customer Advocates will also make outbound welcome calls to plan members.
There is no sales aspect to this position.
Requirements:
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