Core Banking Technical Systems Analyst
Webster Bank

Job Info

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Job Description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Core Banking Technical Systems Analyst

Senior Professional in all aspects and techniques for defining user business and functional requirements for enhancements and projects related to Webster Bank's Core Banking Systems. In addition, will support operational systems and deal with production issues along with driving root cause analysis. Based on analysis will determine and prioritize the IT or business solutions to the solve the problem. This individual will be knowledgeable in all aspects of the software development lifecycle and provide and receive work direction in order to deliver assigned work on time. Will be a collaborator with IT and Business teams with an emphasis on timely and accurate communications.

MAJOR DUTIES & RESPONSIBILITIES

• Proficient with banking systems
• Formulate and define system scope and objectives based on both user need and a thorough understanding of business systems and industry requirements; considers business application of technology to both current and future business environment.
• Develop or modify as well as lead others through the processes to resolve complex business issues.
• Develop detailed application, product and/or tool selection evaluation criteria based on identified product requirements. Assumes full accountability for developing business and functional requirements for complex issues.
• Use comparative analysis techniques to evaluate and recommend overall IT solutions for client/organization. Provides consulting services to business stakeholders and peers on process improvement projects designed to improve business and IT results.
• Provides consistent, accurate and timely updates to team members, stakeholders, and management on the status and issues surrounding assigned work.
• Actively participate in daily tasks and projects.
• Collaborates with end user community and maintain an environment of partnership. Provide fast and accurate information. Proactively remain engaged and aligned with user community on assigned work.
• Proactively considers the broader business implications of proposed changes to current and future business needs.
• Analyze, test and implement changes of varying complexity. Follow best practices, and release control process.
• Able to lead others in requirements analysis for small to medium projects.
• Supports design, build and test planning phases for medium to large scope enhancements and projects.
• Support project manager/release manager by developing detailed project information such as scope, estimates, evaluation criteria and task lists. Maybe asked to lead smaller efforts.
• May utilize requirement management tools.
• Coordinates production releases with internal and external partners. Manages associated risks effectively by producing appropriate risk mitigation plans.
• Works with manager to oversee vendor relationships to ensure conformance with agreed upon SLAs.
• Ability to identify and evaluate operational problems and facilitate suitable solutions with those involved
• Create and maintain documents as necessary for operations and audits
• Ensures compliance with all regulations, policies and procedures
• Is available for escalated production issues as needed.

EDUCATION, EXPERIENCE, & SKILLS

• Bachelor's Degree or equivalent experience in a directly related field.
• 5 years of professional IT and business systems/analysis experience.
• Excellent and proven interpersonal skills to include: verbal, written and technical communication skills.
• Skilled problem solver that is very detail-oriented.
• Proficiency in automated tools and desktop software.
• Knowledge of Black Knight loan systems and/or FiServ Core Banking systems is a plus.

The estimated salary range for this position is $100,000 USD to $120,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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