Coordinator I, Contact Center Operations Non Store...
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

We are currently searching for a Coordinator I, Contact Center Operations to join our Health & Wellness facility in Carrollton, TX. This position requires you to work onsite. Candidates will need to be available to work an 8-hour shift between the hours of 7am and 7pm. This full-time position will work up to 40 hours per work week and will be paid $17.00 per hour with a 3.2% annual bonus. Our facility is open Monday through Sunday, so weekend availability is required.

Walmart Mail Order Pharmacy team focuses on delivering the highest level of care for our patients throughout the entire country every single day. Our Walmart Mail Order Pharmacy team operates in many ways like a traditional pharmacy, just without meeting our customers face-to-face. We believe our people at Walmart Mail Order make the difference and we are committed to developing and empowering our team to help our patients and associates live better. Walmart Mail Order Pharmacy plays an integral part in our mission to making health care more accessible, convenient, and affordable for the customers in the communities we serve.

Minimum Qualifications:

• 1-3 years of basic computer processing/data entry software
  
• Strong customer service skills working in a Call Center
  
• Experience in a Pharmacy environment (Preferred)
  

Job duties include:

• Provides customer service by sharing accurate and timely information to customers as per simple FAQ based queries; using decision support tools to resolve issues; implementing appropriate resolution; providing information to customers; utilizing quality guidelines; and identifying and escalating high impact issues as necessary.
  
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
  
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
  

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Who We Are:

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

basic computer processing/data entry software

Primary Location...
1025 W TRINITY MILLS, CARROLLTON, TX 75006-0000, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

• On average, how long does it take to fill out an application?
  
  On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
  
  
• Can I change my application after submitting?
  
  No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
  
  
• How do you protect my personal information?
  
  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
• What are the recommended Internet Browsers for applying for open roles?
  
  
  • Internet Explorer 8.0+
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  • Chrome 12+
  
  

This job has expired.