Consultant II
CSG

Job Info

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22884 Consultant II (Open)

Position Type:
Full time

Location(s):
US.NE.RemoteUS.AR.Remote, US.AR.Remote, US.AZ.Remote, US.CA.Remote, US.CO.Greenwood Village.Office, US.CO.Remote, US.DE.Remote, US.FL.Remote, US.GA.Atlanta.Office, US.GA.Remote, US.IA.Remote, US.IL.Chicago.Office, US.IL.Remote, US.IN.Remote, US.KS.Remote, US.LA.Remote, US.MA.Boston.Office, US.MA.Remote, US.MD.Remote, US.MI.Remote, US.MN.Remote, US.MO.Remote, US.MS.Remote, US.NC.Remote, US.NE.Omaha.Campus {+ 18 more}

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$68,659.00-$109,856.00

Position Details:

CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations here.

Our Consultant II position is responsible for assisting clients with understanding and optimizing CSG's product and solution functionality.

Responsibilities

• Provide consulting service for-fee to clients who need to address strategic business issues by identifying and enhance product functionality, systems, technology, and operations
  
• Participate in project consulting team
  
• Identify issues and assist to provide possible solutions
  
• Manage scope, internal/customer resources, deliverable, and timelines
  
• Participate in requirements gathering sessions performing gap analysis, system review, and data analysis
  
• Provide billing details for timely invoicing of assigned projects
  
• Assist on large-scale long-term projects
  
• Develop, coordinate internal resources and track/verify implementation efforts
  
• Manage indirect reports externally and internally
  
• Formulate team structure, develops project strategy, and resource management throughout project
  
• Work with internal departments to generate sales leads
  

Travel

• Ability to travel to customer sites up to 25%
  

Education

• Bachelor's degree or a related field or equivalent experience
  

Knowledge, Skills, and Experience

• 2-3 years of consulting experience in the B2B software technology or high-tech industry
  
• 2 years of Vantage experience a plus
  
• Experience with CRM, Billing, Order Management definition, configuration, implementation, or upgrade projects preferred
  
• Broad knowledge of operational end-to-end solutions
  
• Ability to work independently while maintaining a team relationship
  
• Demonstrate effective written communication, interpersonal, and presentation skills
  
• Excellent project management skills and client interfacing
  

#LI-Remote

Benefits:

CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please view: https://online.flippingbook.com/view/854641217/ .

This role is eligible for a bonus opportunity.

This job has expired.