Position Summary
The GRC Application Administrator is the primary provider of support, information, and customer service for application-related issues and opportunities within the MFA's Governance Risk and Compliance (GRC) Software system, SAI Global's SAI360 software platform (SAI360). The role requires a blending of technical skills with a reasonable comprehension of the compliance department and requirements. This individual will also perform a variety of duties that will assist the Department of Compliance in the following: composing reports, training programs, monitoring productivity, organizing and maintaining records and conducting audits.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
As a SAI360 System Admin:
Acts as the primary support contact for the application's end-users.
Schedule and administer user training for employees who will be working within the system as well as participate in the development of end-user training processes and/or curriculum content.
Qualifications
Education
Experience
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