Communications Specialist
MMC

Job Info

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BRIEF DESCRIPTION

As a member of the Communications Practice, the Communications Specialist will support the creation and management of communications included as part of the Employee Health & Benefits Practice's standard consulting agreement. The Communications Specialist will work closely with Client Service Representatives and Managers to create and update materials for clients' annual Open Enrollment campaigns. There will also be opportunities for the Communications Specialist to participate in custom communications projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

• Support the Communications Practice in servicing internal and external clients, responding to their inquiries, concerns, and requests.
• Write, edit, and revise copy for client communications.
• Assist with layout and design of template communications, including annual design refresh of templates.
• Develop and manage project plans and timelines associated with client communications programs.
• Partner with Employee Health & Benefits account teams to respond to client needs around communications, including project updates, etc.
• Manage external vendors (e.g., production) to ensure they complete their work on time and budget, and meet quality expectations.
• Support the production of internal training materials, proposals and presentations promoting the Practice.
• Conduct research and provide support and assistance in coordinating communication processes, resources, and third-party vendors.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's degree in Communications, Marketing, English, Graphic Design or related field is preferred.
• Minimum of 1-3 years of experience in publishing, layout, and/or design. Experience in employee benefits or insurance preferred, interaction with clients, a plus.
• Proven writing, editing, and project management skills.
• Health and Welfare insurance industry experience a plus.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent writing, editing, project management and verbal communication skills;
• Intermediate skills with Microsoft Office suite.
• Knowledge of or willingness to learn Microsoft Publisher
• Able to translate technical concepts into user-friendly terms that make sense for a broader population.
• Able to effectively collaborate with coworkers and subject matter experts.
• Organized, detail oriented and deadline focused, able to define and solve problems, and manage timelines and project plans.
• Able to multi-task in a fast-paced environment and manage simultaneous projects in an entrepreneurial culture.
• Self-starter and creative thinker.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is:
  • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;
  • Occasionally required to stand and walk;
  • Extensive use of computer and keyboard and viewing of computer screen is required;
  • Specific vision abilities required by this job include vision, and ability to adjust focus.
• Other working conditions are normal for an office environment.

WORK LOCATION

• Work is typically performed either on site at the MMA Conshohocken office or in a remote capacity.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

This job has expired.