Job Summary
The Commercial Loan Operations Operational Excellence & Quality Assurance Manager (CLO OE/QA Manager) provides leadership and strategy for effective continuous process improvements and quality assurance programs to achieve operational excellence.
The CLO OE/QA Manager will have excellent knowledge of Commercial Loan Operations procedures, workflow and control points to appropriately administer the Quality Assurance Programs. The manager is responsible for understanding the current process state, identifying efficiency opportunities, strengthening internal controls, managing risk, and developing, recommending, and leading cross-functional team members to drive process improvements. The manager will own the strategy to include conducting regular coordination, monitoring and review meetings to ensure that the strategic plan is being implemented accordingly and with the various business partners. The manager will be in charge of monitoring and resolving issues and establishing appropriate controls over the use of the core and ancillary systems by increasing operations efficiency and providing guidance to staff members. The manager will also develop and act as a conduit of change for the strategic operationalized, automated, and streamlined approach for the quality assurance program and overall operational excellence for the complex commercial lending area.
Job Responsibilities:
|
|
|
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.