CollectionSpecialist Objective:
To manage thebranch daily credit and collection duties within the guidelines set forth inthe company credit policy consistent with the various approval limits assigned.The execution of this task much be accomplished in the manner which is bothsales supportive, minimizes credit losses and maximizes return on accountsreceivable investment. Must have commercial (business to business) collectionexperience!
Accounts Receivable Responsibilities:
Perform dailyactivities of the credit & collection department, collections of assignedaccounts, invoice dispute resolution and review of accounts with Director ofCredit
Willingness tocreate and utilize innovative solutions for daily tasks to help increasedepartment overall productivity
Maintaincomplete and accurate credit files and records of all accounts
Meet/Exceedmonthly and annual collection goals
ConsumerRelations Responsibilities:
Developrelationships with customers by understanding their needs and handling problemswith a positive attitude to collect money while retaining customers
Establish andmaintain positive relationship/communication with other departments and clientsto enhance customer service and promise organic sales growth
Obtain andprovide reference requests on customers
PreferredAbilities:
Customerservice skills
Leadershipskills
Organizationalskills
MeasuringSuccess:
Number ofaccounts over the credit limits
Consistentcontact with customers
Minimizing thenumber of accounts on restriction
Net write-offspercentage
Timelymanagement of disputes
Miscellaneous:
Commercialcollection experience
High level ofnatural problem-solving skills
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