Overview
DFA Dairy Brands - (formerly Dean Foods), is seeking a Collections Analyst II - (Near DFW Airport) Fort. Worth, TX
We offer competitive pay, comprehensive benefits and great growth opportunities!!
Job Description & Requirements
The Collection Analyst is responsible for contacting key DFA Dairy Brands customers to collect past due receivable balances. This will include negotiation of payment arrangements, resolution of customer disputes and working with internal teams to accomplish KPI's, objectives.
The role will work closely with internal AR, Shared Service team members and Commercial Sales and Customer Service teams as necessary to resolve customer concerns causing delays in payments. The analyst will work with Collections management team on proper escalation of customers with payment issues. A strong customer service mindset is required for success.
The Collection Analyst will work closely with cross-functional departments and AR, Shared Service team members to coordinate daily workflow and ensure compliance with SLAs. This role will work closely with key customers and the cross-functional teams to understand and resolve issues while adhering to established company policies and procedures.
Key Responsibilities:
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.