Compensation: $27.27 hourly
The Clubhouse Supervisor is responsible for the direct supervision of Clubhouse Unit Leaders and provides the following supervisory functions, in consultation with the Clubhouse Director. Full-time position, 40 hours weekly, with a competitive benefits package. Weekend availability required.
ESSENTIAL FUNCTIONS – JOB SPECIFIC
Staff Management and Development
With support from Clubhouse Director:
• Directly supervises and sets priorities of Clubhouse Unit Leaders
• Coach staff as needed on job performance
• Oversee the hiring and training of the Clubhouse Unit Leaders and/or practicum students
• Complete performance reviews for the Clubhouse Unit Leaders
• Responsible for all operations of the Clubhouse when Clubhouse Director is unavailable
Operational and Program Development
• Manage the day to day operations of the Clubhouse with direct supervision from the Clubhouse Director
• Ensure provision of services are welcoming and follow the Clubhouse International Standards, as well as requirements set forth by DBH and Medicaid
• Facilitate team meetings as needed
• Review and sign off on documentation of Clubhouse Unit Leaders and monitor staff productivity
• Act as a member of a multi-disciplinary team
• Will ensure that staff seek culturally competent services and services providers to meet the unique cultural needs of each agency customer
• Networking and job development with potential employers
• Maintaining positive relationships with employers
Other Responsibilities
• Manage referrals and orientation of new members
• Assist the Clubhouse Director in the quality assurance process as assigned by Executive Team (ie. Quality monitoring of charts and improvement of overall process)
• Maintain positive relationships with collateral contacts
• Attend all training as required by Compass Health, Accreditors, and Funders
• Transportation of members as needed
• Participation in evening, weekend, and holiday programming
• Provide crisis intervention services as needed with members
• Oversee necessary referrals as needed for members under the direct supervision of the Clubhouse Director
• Manage staffing needs in the day to day operation of units
• Manage the execution of daily unit work with staff and members, as needed
• Any other task deemed necessary by supervisor
ESSENTIAL FUNCTIONS/CORE COMPETENCIES – COMPANY WIDE
• Regularly attends work except for approved absences
• Attends all training as required
• Maintain professional, “champion” behavior
• Provides quality customer service
• Provides services with a commitment to service excellence
• Works in a way that exhibits a commitment to personal excellence
• Team oriented and values diversity
SUPERVISORY RESPONSIBILITY
• Oversees day-to-day operations and tasks of supervisees
• Completes performance development/AIM process
• Time card management – manages time sheets
• Ensures progress and development is made toward departmental strategic plan goals
WORKING CONDITIONS & EXPOSURE RISK
Operating vehicles or machinery
QUALIFICATION(S): DESIRED DEMONSTRATED KEY COMPETENCIES
• Analytical Thinking
• Change Readiness
• Collaborative Relationships
• Conflict Resolution
• Creative Thinking
• Communication – Oral
• Communication – Written
• Decision Making
• Empowers Others
• Flexible Thinking
• Forward Thinking
• Leadership
• Organizational/Time Management
• Multitasking/Planning
• Problem Solving
• Project Management
• Risk Management/ Assessment
• Strategic Thinking
• Teamwork
QUALIFICATION(S): EDUCATION
Master’s degree required in in counseling, psychology, social work, or a Human Services field as recognized by the U.S Department of Education
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• Experience with treatment of mental illness preferred
• Valid driver’s license at the time of hire with the ability to obtain and maintain a Class E MO driver’s license by the end of the 60-day introductory period
QUALIFICATION(S): LICENSURE/CERTIFICATION
PLPC, LPC, LMSW, or LCSW preferred
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
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