Client Service Rep
VCA Animal Hospitals, Inc.

Murrieta, California

Posted in Medical and Nursing


This job has expired.

Job Info


Job Description:

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. Equal Opportunity Employer Veterans Disabled.


This job has expired.

More Medical and Nursing jobs


ATTINDAS
Raleigh, North Carolina
Posted 11 minutes ago

ATTINDAS
Delaware, Ohio
Posted 11 minutes ago

ATTINDAS
Delaware, Ohio
Posted 10 minutes ago

Disabled Job Seekers
Job Alerts

Provide an email, zip code for jobs, and/or job category to subscribe to job alerts on Disabled Job Seekers. Learn more now.


*By subscribing, you agree to our Terms and Privacy Policy.