Client Manager (Medical Device Manufacturing)
Pond & Company

Job Info

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About the Position

We are currently seeking an experienced Client Manager to join our growing Industrial-Medical team in Peachtree Corners, GA. The ideal candidate possesses 10+ years of related experience in the Medical Device industry and wants to grow, collaborate, and innovate. In this position, the successful candidate will manage a portfolio of Medical industry clients and projects at their respective sites across the United States. Projects will span across multiple markets and geographies affording opportunities for broadening knowledge and deepening skill sets related to design projects. We are seeking someone who can be an independent self-starter.

Experience and Qualifications

• Bachelors degree in Architecture, Engineering, or Construction Management and 10+ years of related experience in Medical Device manufacturing or A/E/CM servicing the Medical market preferred.
• PE license, PMP certification, MBA or other advanced degree preferred.
• Ability to work well within a team environment, positive attitude, multi-task, and self-motivated to produce high quality work. This role will advocate for resources from within the matrixed organization to support their clients, the candidate will need to lead a multidisciplinary team without supervisory authority to ensure successful project execution. Demonstrated leadership experience is preferred.
• Ability and desire to learn and grow professionally. The candidate must have the technical aptitude to understand Pond's services and technical expertise.
• The primary responsibility of the role is to ensure client satisfaction through the ability to understand the clients' needs, tailor a service offering, and oversee the execution. Experience writing proposals, change orders, and reviewing contractual terms is preferred.
• The successful candidate will have a good fiscal understanding, as they will be responsible for the overall financial performance of the project--design and construction. Experience meeting P&L targets is preferred.
• The successful candidate has experience in executive communications, as they will be expected to keep internal and external stakeholders updated on their project's status, health, and risk as appropriate.
• The Client Manager will be expected to leverage the relationships cultivated with their clients to win follow-on work. A proven track record of hitting a sales quota is preferred.
• Although primarily an account management role, the successful candidate will be capable of filling the project management responsibilities when needed. A good understanding of PM techniques for scope, schedule, and budget management is preferred.
• Travel is required ~ 30%.
• Hybrid/Remote work is possible, but will require additional travel to Pond's offices to coordinate with internal team.

About Pond

Pond is an award-winning, full-service architecture, engineering, planning, construction management, and environmental services firm providing professional solutions to clients throughout the U.S. and globally for nearly 60 years. Pond's staff of 600+ professionals provide a deep bench strength of experience and capabilities to offer customized solutions that help clients manage projects from concept to completion - and everything in between - with confidence and clarity. Pond is currently ranked as the 80th largest engineering and design firm by ENR, Atlanta's #1 engineering firm by Atlanta Business Chronicle, and has been recognized as an Employer of the Year by Georgia ACEC and a Best Place to Work for Working Parents.

Additional Information

Many factors are considered when determining compensation at Pond, including scope and level of position, geographic location, candidate skill, knowledge and experience. Starting base pay may vary depending on these factors. We anticipate filling this position as a Client Manager with a salary range of $117,400.00 - $189,500.00 .

Additional cash incentives may be provided as part of the compensation package, in addition to a range of medical, financial and/or other benefits dependent on position offered. Learn more about Pond's comprehensive benefits offerings here .

All offers of employment made by Pond & Company are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at Pond in compliance with program policy as well as state and federal regulations.

Equal Opportunity Employer

We are an equal opportunity and affirmative action employer that recognizes the value of diversity and inclusion in the workplace. Employment decisions at Pond are based on business needs, job requirements and individual qualifications. All suitably qualified applicants will receive consideration for employment. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state and local laws in jurisdictions where we operate. If you need assistance or an accommodation due to a disability, you may contact us at hrdepartment@pondco.com .

Apply for this position at careers.pondco.com . We are always looking for driven professionals of all disciplines to join our fast-growing company. For more information on our services, clientele, or employment opportunities, visit our website at www.pondco.com.

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