Clerical Referral Specialist, Roseville Home Health
Sutter Care at Home

Job Info

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Description:

Qualification:

Education\:

High school diploma or equivalent with successful completed course work or equivalent experience in medical terminology &/or working in healthcare environments.

• Minimum of two years experience working in a health care environment required.

• Customer service background via telephonic communications required.

• Proven customer relations and phone etiquette abilities required.

• Clerical and computer skills required including experience with office machines and a working knowledge of phone and filing systems.

• Knowledge of basic Medical Terminology preferred.

• Familiarity with ICD-10 coding preferred but not essential.

• Able to operate copy machines, fax machines, basic computer programs, word processing and e-mail. Familiarity with Excel preferred.

• Excellent communication skills, written and verbal English skills required.

• Ability to professionally handle confidential information, comply with HIPPA regulations and maintain workflow systems required.

• Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems.

• Strong data entry and general computer skills required. This position maintains a 5% or less data entry error.

• Must be able to flex with the increased workflow when census is higher and recognize urgency of each task.

• Must be able to communicate effectively, to perform multiple tasks effectively and efficiently, to work with minimal supervision, to react to change productively and to handle other essential tasks as assigned.

• Must be able to hear, read, write and speak clearly to effectively communicate with department staff, other employees and community, and carryout essential functions.

• Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor.

• Must be able to deal with a challenging work environment from time demands and conflicting priorities. Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.

• At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate.

• Must be able to work weekends and holidays per the business needs.

Primary Location: California-Greater Sacramento Area-Roseville
Organization: Sutter Care at Home
Employee Status: Regular
Posting Type: All Applications Accepted
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job shift: Day
Shift Hours- 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: Rotating
Schedule: Full Time
Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity, or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

This job has expired.