Claims Training Specialist
FBL Financial

Job Info

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Claims Training Specialist

Do you have a passion for sharing your Property/Casualty claims knowledge and experience with others? Then we may have an opportunity for you! Farm Bureau Financial Services is seeking a candidate who wants to experience professional satisfaction and growth at an insurance organization that's focused on Protecting Livelihoods and Futures.

Who We Are: At Farm Bureau Financial Services, we make insurance simple so our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do:

• Coordinate and deliver all phases of the Claims Department curriculum development. You will do so by working with claims personnel to identify specific areas where training is needed and develop and present training programs to ensure claims are processed according to Claims Best Practices.
• Strong knowledge of the claims system and policy contracts is needed, as you will deliver monthly classroom training to all new claims employees.  
• Organize and facilitate existing training programs, as well as maintain training records on all claims personnel. 
• Develop online training programs using software such as Articulate/Storyline.
• Monitor employee progress and the overall effectiveness of the training programs, as well as work with Quality Assurance Claim Auditors on identified training issues. 

What Does It Take To Join Our Team:

• College degree or equivalent plus five years of relevant experience.
• Property and Casualty claims adjusting experience is strongly preferred.
• You must have the ability to develop an adult learning curriculum, and have strong presentation skills in order to deliver training.
• You must possess an in depth knowledge of all facets of claims handling, including interpersonal and technical, (policies, liability investigations, physical damage, property, bodily injury) and have knowledge of tort law.
• Some overnight travel may be required. A valid driver's license and satisfactory Motor Vehicle Records are required.

 What We Offer You: When you're on our team, you get more than a great paycheck.  You'll hear about career development and educational opportunities.  We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options.  We also offer paid time off, including holidays, vacation, personal days, and volunteer time. 

If your values align with ours, we invite you to join Farm Bureau Financial Services…where the grass really IS greener! 

Work Authorization/Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

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