Claims Assistant
AmTrust Group

Job Info

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Overview

AmTrust Financial Services, a fast-growing commercial insurance company, has an opportunity for a Claims Assistant within our Managed Care organization where your talent and abilities contribute to our competitive edge. This is an office-based position but will start remotely due to Covid. The WC Claims Assistant will provide assistance to our Managed Care organization for workers' compensation claims by performing a variety of support services. The Claims Assistant position will report to a supervisor.

Responsibilities

• Performs data entry functions (claim file updates, forms, form letters, electronic interfaces, etc.) as directed by nurse, claims adjuster or supervisor.
• Responsible for assigning claims to nurse case managers based off referral submissions from adjusters.
• Assists adjusters and nurse case managers in contacting insureds or other involved persons to obtain missing or incomplete information
• Performs general maintenance of claims documents in the claim files
• Other tasks as assigned by adjusters, nurse case managers, or supervisor

Qualifications

Qualifications

• General knowledge of workers' compensation claims procedures and policies
• Ability to take direction and make decisions
• Self-organized and detail oriented
• Ability to learn new procedures quickly and adapt to a changing environment
• Professional telephone demeanor and good oral and written communication skills
• Ability to work well under pressure and multi-task in a fast-paced environment
• Basic understanding of business technology
• Ability to work in a team environment

Education/Experience

• High school diploma
• Some college preferred
• 1- 3 years of experience in a worker's compensation claims department or related experience

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Vacation and Holidays.

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