Chief Quality Officer
The Jewish Board of Family and Children's Services

New York, New York

Posted in Not for Profit and Charities


This job has expired.

Job Info


Make a bigger difference

At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you'll love working with us:

  • If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
  • We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

  • With 70 locations throughout the five boroughs, you can work close to where you live.

  • Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.

  • We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

  • You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

The Jewish Board is a large and diverse human services agency, with an annual budget of $240 million, 3,000 employees, and 60 service locations around the five boroughs. Developing relationships and working collaboratively with, and travelling to, the various programs of the agency, is an important part of the job.

POSITION OVERVIEW:

The Chief Quality Officer (CQO) is responsible for leadership in the areas of quality improvement and programmatic change management across The Jewish Board. Reporting to the Chief Administrative Officer, the CQO will enhance quality of care for the 45,000 people served annually by The Jewish Board, and will have access to the CEO and the Board of Trustees, as appropriate. The CQO will oversee the Quality & Transformation Department. The CQO will be a member of the organization's senior leadership team.

Responsibilities include but are not limited to:

  • Oversee key quality management and improvement functions such as continuous quality improvement, designing/implementing performance standards, and outcomes measurement consistent with industry best practices, Jewish Board mission/values, accrediting bodies, payers, and Federal/State/local regulatory requirements. Jewish Board regulators include, but are not limited to, OMH, OPWDD, OCFS, and Medicaid/Medicare.
  • In collaboration with the Chief Clinical Officer and other program leadership, develop quality of care standards. Also, the CQO identifies opportunities for continuous quality improvement and change management related to these standards.
  • In conjunction with the Chief Clinical Officer, Facilities management, and others, develops and implements environment of care best practices.
  • Partner with the Chief Compliance Officer to identify agency-wide process improvement opportunities
  • Develop and champion, in collaboration with other agency leadership, a culture of continuous quality improvement, change management, and the use of evidence-based models of care across the agency.
  • Establish strategic direction of the Quality-related functions and oversee department operations
  • Stay informed of regulatory changes and industry best practices, implementing changes as needed.
  • Produce reports on quality improvement and outcomes, presenting directly to the Board and Senior Leadership.
  • Other duties as assigned.

EDUCATIONAL / TRAINING REQUIRED:

  • Advanced degree in Business Administration, Public Administration, Healthcare Administration, or related field
  • Certification as a Certified Professional in Healthcare Quality (CPHQ) or similar demonstration of experience, skill, and training
  • Minimum of five years of experience leading a quality improvement /assurance function, at a healthcare or health-focused organization. Preferred candidates have experience with outcomes measurement and/or management in an environment utilizing evidence-based treatments.
  • Experience in performing and managing Continuous Quality Improvement activities in one or more service areas relevant to The Jewish Board.
  • Experience with formal project management, six sigma, and lean start-up methodologies is critical.

If you join us, you'll have these great benefits:

  • Generous paid time off in addition to 15 agency holidays and 15 sick days
  • Affordable and high-quality medical/dental/vision plans
  • Tuition assistance and educational loan forgiveness
  • Free continuing education opportunities
  • 403(b) retirement benefits and a pension
  • Flexible spending accounts for health and transportation
  • 24/7 Accessible Employee Assistance Program
  • Life and disability insurance
  • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

  • Job Family : Program Administration [500s]
  • Job Function : Executives
  • Pay Type : Salary
  • Employment Indicator : 8810 - Clerical Office Employees NOC
  • Min Hiring Rate : $215,000.00
  • Max Hiring Rate : $218,000.00



 


This job has expired.

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