Case Manager (SHS535)
Volunteers of America

Job Info

Case Manager (SHS535)
Randalls and Wards Islands, New York, NY, USA Req #1345
Wednesday, September 1, 2021
About Us:

Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus our continuum of care to address the most prevalent causes of homelessness: (1) lack of affordable housing; (2) unmet health needs, including but not limited to mental health and substance use; and (3) lack of jobs that create wealth. In each of these areas we strive to incorporate strategies that address issues of racial equity. We know that our clients are confronting longstanding barriers to accessing quality housing, healthcare, and employment. Our programs are designed to ensure that our clients do not have to face these challenges alone.

Now in our second century of serving those in need, VOA-GNY understands what it takes to heal families and individuals who are in crisis and have experienced trauma. We operate and provide services in emergency shelters, transitional housing, and permanent supportive housing for close to 11,000 men, women and children through 65 programs located in New York City, Northern New Jersey, and Westchester annually. We are one of the largest providers of services to families and individuals experiencing homelessness in the Greater New York area, serving survivors of domestic violence, people living with HIV/AIDS, veterans, and others who have behavioral health or substance use needs. Many of VOA-Greater New York's programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC.

The Case Manager conducts standardized assessments for homeless men to identify housing barriers and determine the level of service needed.

Minimum Qualifications:
Bachelors' Degree and one year relevant work experience or an Associates' Degree or 60 college credits and three years relevant work experience; or satisfactory combination of education and experience.

Supervisory Role:
This position does not have supervisory responsibilities.

Principal Responsibilities:
The below enumerated principal responsibilities are inclusive of both program specific and firm-wide related administration, as applicable.

  • Provide standardized assessments to individuals who have entered the shelter.
  • Obtain household verification and background checks as required.
  • Assess client's housing and services need. Identify immediate housing placement opportunities for clients.
  • Collaborate with area providers to coordinate necessary services.
  • Make referrals to case management, housing search support and other services as appropriate.
  • Perform other related duties as requested.

  • Expected Results of Principal Responsibilities:
  • The client is informed of his/her rights and responsibilities as a participant in the program. A comprehensive assessment is developed.
  • Clients are properly assessed for appropriate service options.
  • Clients will be placed into suitable appropriate housing.
  • Positive relationships with service providers are developed and maintained.
  • Ensure that clients are given appropriate referrals.
  • 6. All other related tasks are completed on time and accurately.

    Work Environment:
    While performing the duties of the job, the employee will be in a homeless shelter environment.

    Physical Demands:
    While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers and/or vendors. This position requires sitting, standing and walking. The employee must occasionally lift and/or move items up to 20 pounds.

    Position Type:
    This is a full - time position.

    Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

    Other details
    • Job Family Case Manager
    • Job Function Program Services
    • Pay Type Hourly
    • Required Education Associate Degree
    • Job Start Date Wednesday, September 1, 2021

    • Randalls and Wards Islands, New York, NY, USA

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