Billing Analyst
The Judge Group Inc.

Job Info

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Location: Clayton, MO
Description: Our client is currently seeking a Mobility & Telecommunications Administrator to join our clients team!

The Mobility and Telecommunications Administrator provides all billing and accounting coordination for mobile, telecom, and internet accounts, and reporting that supports billing and invoicing for the company. This role is responsible for working with stakeholders to ensure we are providing highly responsive and accurate billing services.

This job will have the following responsibilities:

• Plan, organize and track all functions and activities necessary to meet schedules, cost, and contract requirements.
• Understand charge-back requirements provided by accounting and ensure that invoices are coded to proper charge codes.
• Perform periodic review of mobile accounts to ensure validity of active lines, including suspension or removal of lines belonging to exiting associates.
• Coordinate and resolve billing discrepancies and disputes with vendors and accounting, as needed.
• Review and ensure integrity of invoices prior to processing.
• Resolve tickets as they are assigned for mobile, telecom and internet billing in a timely and efficient manner.
• Open, track and manage to resolution all billing and invoicing incidents.
• Participate in meetings with vendors, as needed.
• Generate all billing/invoice reporting and provide on request.
• Resolve customer disagreements with invoices.
• Works closely with all IT team members on projects and tasks.
  

Qualifications & Requirements:

• Minimum Associate's degree, Bachelor's degree preferred.
• Two years' experience providing telecom, mobile billing, and charge-back services.
• Advanced knowledge of Microsoft Office Suite and other expense management tools / reports.
• Basic knowledge of mobility services and billing Basic understanding of Voice and Data networks Demonstrated abilities of a team player, critical thinking skills, and accountability.
• Ability to create and review repeatable processes and recommend changes for efficiency.
• Strong ability to drive carrier relationships and escalate issues when identified.
• Ability to analyze carrier invoices and identify savings opportunities.
• Excellent written and oral communication skills, and able to communicate professionally and effectively with all levels of associates.
• Must be flexible in outlook and attitude.
• Excellent customer-facing skills.
  

Contact: dlagrand@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

This job has expired.