Bilingual Customer Care Representative
JM Family

Mobile, Alabama

Posted in Retail
about 1 month ago

This job has expired.

Job Info

SETF Capture

Southeast Toyota Finance., founded in 1981 by Jim Moran, is a diversified financial company offering a broad range of products and services to automotive dealers, consumers and lenders. World Omni consists of three operating units: Southeast Toyota Finance, the captive finance company for Toyota Dealers in the Southeast United States; Datascan, a global leader in wholesale floorplan accounting and risk management systems; and CenterOne Financial Services, which provides services designed to improve the performance of client's portfolios.

Southeast Toyota Finance is hiring a Customer Care Representative

How You'd Spend Your Day:

  • Clearly and accurately assisting customers by taking inbound calls on a dialer system.
  • Researching, resolving, and documenting issues.
  • Preparing professional and accurate written correspondence as needed.
  • Accurately and quickly computing payoffs, extension fees, rewrites, quotes, etc.

We also offer outstanding benefits including but not limited to:

  • 4 weeks of Paid PTO and Holidays
  • Medical, Dental, and Vision coverage
  • Retirement package that includes a 401k, Profit Sharing and a Pension Plan
  • Educational assistance
  • Toyota vehicle lease and purchase discounts
  • Starting Pay Rate: $18.00 an hour

About You:

  • High school diploma or equivalent preferred
  • Assertive, clear and concise oral and written communication skills
  • Competency with PC and 10 key and ability to function/toggle between computer screens and systems (2 screens)
  • Knowledge of retail and lease auto finance helpful
  • Ability to function productively in a high-volume environment
  • Prior customer service experience is preferred
  • Ability to multi-task and work with minimal supervision
  • Fluent in English and Spanish preferred



This job has expired.

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