Associate Manager - Operations (Transportation Management)
Uber Freight

Job Info

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About the Role
Offer decision will be made in May with a Mid June start date.
This position will work Onsite at our Rogers Center of Excellence and interviews will be conducted at this location as well.

The Associate Manager, Operations is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency.

What the Candidate Will Do

• Provide leadership, management, coaching, training and support to a team and execute all other responsibilities
• Monitor and hold team accountable for all key job functions
• Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regard to processes, cost, service, and profitability
• Manage carrier communication and performance including balancing cost and service level
• Conflict resolution and problem solving
• Develop and distribute customer reports and internal performance management reports
• TMS updates and maintain data integrity
• Deliver cost savings / cost containment to customer and/or Uber Freight
• Retain overall ownership of assigned areas of responsibility
• Onboarding of new customers and/or services with existing accounts
• Management of resource and planning for operations success
• Ensure that financial discrepancies are being actively worked for root cause identification and resolution

Basic Qualifications

• High school diploma or GED equivalent
• Minimum 2 years Transportation or 3PL experience
• 1 year People Management Experience

Preferred Qualifications

• Bachelor’s degree in Transportation Logistics or Supply Chain Management
• Process improvement and/or Lean Six Sigma certification
• Intermediate proficiency within Microsoft Office Suite

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.

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