Associate Director, Research Growth Strategy
EAB


Job Info






About EAB

At EAB , our mission is to make education smarter and our communities stronger. We harness the collective power of more than 1,900 schools, colleges, and universities to uncover and apply proven practices and transformative insights. And since complex problems require multifaceted solutions, we work with each school differently to apply these insights through a customized blend of research, technology, and services. From kindergarten to college and beyond, EAB partners with education leaders, practitioners, and staff to accelerate progress and drive results across three key areas: enrollment management, student success, and institutional operations and strategy.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their community. See how we've been recognized for this dedication to our employees by checking out our recent awards .

For more information, visit our Careers page.

The Role in Brief:

Associate Director, Research Growth Strategy

The Research Growth Strategy Group is responsible for supporting strong contract value expansion of existing products (approximately 70% of the Group's effort and contribution to firm goals) and identifying and launching new products and services (approximately 30%). Associate Directors are aligned with EAB's major partner segments and each is responsible for one of the following segments: research-intensive universities, regional private colleges, K-12 and international.

A major part of this role is to develop and maintain deep, actionable understanding of the "voice of the market" in higher education: anticipating competitive and regulatory changes where EAB can improve its value proposition; analyzing how partners consume EAB content to improve utilization and satisfaction; understanding university and district budget and spending practices to inform pricing and contracting approaches; monitoring competitors to ensure EAB's market positioning remains unique and compelling.

You will be responsible for translating your deep understanding of the market for the second major part of the role: supporting sales and renewals, through analysis of the visit acquisition and evaluation pipeline to identify product-led sales performance improvement opportunities; analysis of general renewal drivers and diagnosing product redesign "fixes" to programs facing growth challenges; collateral creation to support a spectrum of sales and renewal interactions. Deep quantitative and qualitative segment analysis of growth opportunities and obstacles by institutional type, region and buyer persona will be involved. You will interact closely with colleagues in sales, marketing and account management to design and execute these growth efforts.

You will also interact closely with Research product teams in setting research agendas, evolving product design, and perfecting partner use-cases for EAB product content and services. You will manage a team of 1-2 analysts.

This role is based in Washington D.C. This position may require occasional travel (10-20%) to partner college and university campuses once standard office operations safely resume.

Key Responsibilities:

  • Growth opportunity analysis and execution plans for higher education, including sizing potential new opportunities, developing new launch positioning, setting strategy for programs in need of relaunch, and recommending new go to market approaches (e.g., bundles)
  • "Customer journey" maps measuring how partners prefer to use and access EAB products
  • Edit and quality check for written and data-based deliverables from junior Product Strategy staff
  • Manage and coach junior-level researcher staff by developing critical skills, providing actionable feedback, and managing workloads
  • Qualitative and qualitative sales and marketing pipeline analysis, coordinating with Strategy and Operations analytics teams on some initiatives
  • Determine prospect campaign and meeting themes to direct marketing efforts
  • Analyze existing product sales and renewal performance to develop priorities for sales and renewals
  • Market-sizing, testing calls and product design analysis for new product launches
  • Track competitors and develop sell-against scripting

Basic Qualifications
  • Bachelor's degree, with an excellent academic record
  • At least 5 years of post-graduate, professional experience
  • Proven analytic skills and ability to translate market findings into commercial strategy and product innovations
  • Proven ability to build strong working relationships with colleagues and external partners
  • Proven ability to manage staff and lead teams to deliver high-quality projects on time
  • Exceptional project management, prioritization, and delegation skills, especially in a fast-paced environment
  • Experience working with education executives, either at a college, university, K-12 school, or district, or as a consultant/advisor to education partners

Ideal Qualifications
  • MBA or advanced degree
  • Management or strategy consulting experience
  • Proven ability to successfully work in a matrixed organization
  • Experience with solution-focused problem solving and thinking through problems creatively
  • Experience with new product or business development
  • Experience working with clients in a consultative role

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

• Medical, dental, and vision insurance; dependents and domestic partners eligible

• 401(k) retirement plan with company match

• 20+ days of PTO annually, in addition to paid firm holidays

• Daytime leave policy for community service or fitness activities (up to 10 hours a month each)

• Paid parental leave for birthing and non-birthing parents

• Phase Back to Work program for employees returning from parental leave

• Infertility treatment coverage and adoption or surrogacy assistance

• Wellness programs including gym discounts and incentives to promote healthy living

• Dynamic growth opportunities with merit-based promotion philosophy

• Benefits kick in day one, see the full details here.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.


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