The Residential Services Worker is responsible for monitoring the activities of the residents of the Shelter to ensure compliance with program rules and expectations. He/she is responsible for ensuring the safety of residents and the security and sanitation of the program.
The Residential Services Worker will provide direct program support to residents and work collaboratively with Case Managers to help ensure successful completion of Individual Housing Plans.
Successful candidates must possess a minimum of a Bachelors degree in a Human Services related field or High School Diploma and at least two years experience in community based social services or other related experience with homeless households. Language ability in Spanish, Farsi, Amharic and Korean is also a plus.
Requirements include the ability to interact and communicate effectively with others, both orally and in writing. The Residential Services Worker must be able to prepare written reports; monitor and direct program activities; and ensure the safety and security of program operations.
The successful candidate must have effective oral and written communication skills, be able to develop effective working relationships with other staff, community partners, and individuals served at the program. Strong organization skills, problem-solving skills and judgment are desired.
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